Full-Time Software Implementation and Support

Tango’s system implementation and support follows the process of requirements, design, configure/ build, test and remediate, deploy, and support.

The role requires candidates to work across the following areas:

• System design and configuration
• Report design/ development
• Testing
• Data conversion
• Integration design
• Support

Requirements:

• Ability to communicate effectively with international team members and clients
• Good understanding of SDLC or software implementation lifecycle
• Prior system configuration experience based on design specifications is a plus
• Ability to investigate challenging tickets from Client and close the tickets
• Monitor and own all support related metrics
• Strong understanding of databases like Oracle, SQL Server etc.
• Strong Excel skills and SQL skills
• Apply appropriate development methodologies and best practices
• Collaborate with other team members to ensure seamless transitions
• Understand technical requirements to ensure accurate understanding and implementation
• Willingness to travel internationally as needed to work with client
• Willingness to work from 3 PM IST to 12 AM IST with appropriate breaks for meals
• Bachelor's/Master's degree with specialization in Computer Science, MIS, IT or other computer related disciplines
• 3-6 years of relevant consulting-industry experience
• Experience with Jira, Zendesk and similar tools
• Extensive experience working with system implementation, reporting, back-end database management and/or ETL interfacing technologies
• Need for immediate joining.
• Work from home.

What is the last date for applying to the job?

Which countries are accepted for this remote job?