Full-Time Solutions Architect EMEA

Under the leadership of the SVP of Product and Solutions, the Solutions Architect is responsible for developing and supporting customer data capture from new and existing operational technology (OT) network as well as integrating needs for a variety of manufacturing suiters, ERP, QA and similar systems.

The Solutions Architect will work directly with prospective and existing customers to accurately scope technological solutions aimed to deliver seamless communications between systems per individual project requirements.

This position is located in the UK, Full Time, Exempt, Remote and may require travel up to 60% of the time, based on business needs.

What you will do:

• Influence prospective customers in the pre-sale process to share understanding of the current technology the client has in place, detailed knowledge of Redzone, and effective communication of how to effectively bridge perceived gaps.
• Develop Customer/Prospect Automation Scope.
• Hand off the Solution project to the project manager, ensuring they fully understand the architecture and are aligned on strategy and vision for how to move forward with the client/prospect.
• Partner with Sales, Support, and IT Teams to answer questions and prepare the Technical RFP.
• Effectively communicate proposed solutions ensuring feasibility and confidence in the deployment of the identified solution(s).
• Deliver accurate project scopes in terms of hardware and person-hour cost, accurate and timely execution of individual scope of work, and customer satisfaction as measured by after action scope reviews.
• Support the pre-sales process with on-site technology assessments including production of automation maps, mapping of existing information flows, system hierarchies and interface points and associated costs estimates.
• Implement system interface solutions within scope of responsibility as defined above in accordance with internal project management timelines.
• Work with existing platform and integration personnel to accomplish internal project management tasks.
• Set and document standards to build a library of knowledge for known solutions.
• Develop and support best practices to simplify future workflows and ensure effective communication to customers where appropriate.

Other duties as assigned.

Expert communication skills, business acumen, and a problem-solving mindset are required to influence technical and operations executives.

Must understand:

• SCADA and different software types
• PLC Logic and Hardware
• Sensor Types and Working Principles
• OPC and industrial communication protocols
• High level understanding of ERP and MES integrations (API, CLI, MQTT, etc)
• Servers
• VMs
• Networking

Other:

• Knowledge and ability to learn computer-based software required to perform successfully in this position.
• Strong use of Microsoft suite of software (ie. Excel, PowerPoint, teams, word, office).
• Ability to influence at all levels of an organization and possess sound judgement and excellent assessment skills.
• Strong written and verbal communication skills.
• Willingness to accept coaching.
• Ability to manage multiple deadlines, tasks, and work in a high pace/high growth environment.

Education/Experience:

• BS Degree required in related fields; Computer Science, Computer Engineering, Automation Engineering, Industrial Engineering, Electrical Engineering, Electronic Engineering
• 5 years of Controls/Automation Engineering Experience is preferred.
• Technical sales background will be considered (needs to have a strong engineering understanding)

What is the last date for applying to the job?

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