Full-Time Specialist, Script Management

• Leverage prior experience in Medicaid and/or Managed Care in pharma to support operational and customer-facing workstreams.
• Manage larger and/or complex customers and their associated deliverables.
• Own and/or support critical business processes tied to rebate data delivery and validation.
• Identify opportunities to streamline processes through technology.
• Oversee the setup and ongoing maintenance of customer contracts and data within the rebate system.
• Validate formulary and script-level data to ensure completeness, accuracy, and alignment with customer expectations.
• Analyze rebate calculations for consistency and accuracy.
• Provide insights into data trends to help customers better understand their rebate performance.
• Execute various reporting activities required for customer compliance and operational needs.
• Support and strengthen ongoing customer relationships by responding to detailed inquiries and delivering consultative guidance.
• Lead and contribute to internal process and system enhancements to improve service delivery and operational efficiency.
• Collaborate on ad hoc internal or client-facing projects.
• Support the onboarding of new hires and customers.

• Bachelor’s degree preferred; focus in Accounting, Finance, Business, or related field.
• 5–7 years of pharmaceutical experience, with a strong understanding of commercial and government rebate processes.
• Prior experience supporting Managed Care and/or Medicaid rebate programs, preferably with SaaS customers.
• Strong customer communication skills, including the ability to explain complex rebate logic clearly.
• High proficiency in managing, analyzing, and validating structured data.
• Ability to balance multiple customer priorities and meet strict deadlines.
• Excellent problem-solving, verbal, and written communication skills.
• Strong technical skills with Microsoft Excel and other Office applications.

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