Full-Time Sr. Cloud Support Engineer
Zadara is hiring a remote Full-Time Sr. Cloud Support Engineer. The career level for this job opening is Experienced and is accepting USA based applicants remotely. Read complete job description before applying.
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Zadara
Job Title
Sr. Cloud Support Engineer
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
USA
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Job Details
Who We Are
Zadara is a leading provider of AI edge clouds. We are seeking a highly skilled and motivated Sr. Cloud Support Engineer with over five years of hands-on experience supporting cloud-based infrastructure and services. In this role, you will act as a key escalation point and play a critical role in ensuring the performance, reliability, and availability of our cloud solutions across diverse environments.
Your day to day
Bachelor’s Degree in Information Technology or Computer Science.
Zadara is a leading provider of AI edge clouds. We are seeking a highly skilled and motivated Sr. Cloud Support Engineer with over five years of hands-on experience supporting cloud-based infrastructure and services. In this role, you will act as a key escalation point and play a critical role in ensuring the performance, reliability, and availability of our cloud solutions across diverse environments.
Your day to day
- Build and maintain strong relationships with customers.
- Troubleshoot, design and deploy advanced L2 and L3 Networks.
- Service, analysis and resolution of tasks and support tickets
- Prioritize and manage multiple concurrent tasks
- Respond to tickets with urgency and clarity, according to SLAs.
- Provide high-level technical support, following tickets through to resolution.
- Document best practices, incident post-mortems, and troubleshooting runbooks, updating knowledge base.
- 5+ years experience in administration, configuration, and tuning of Linux systems and Virtualization/cloud environments (AWS/GCP/Azure/VMware/Openstack).
- Strong troubleshooting, diagnostic, and problem-solving skills.
- Solid understanding and experience in network design, CCNA level or equivalent and configuration of network devices.
- Solid experience with storage systems (SAN/NAS/Object).
- Scripting experience (Bash, Python, etc.)
- Excellent written and verbal communication skills.
Bachelor’s Degree in Information Technology or Computer Science.
Skills
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Sr. Cloud Support Engineer at Zadara is
6th of August 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
USA
] applicants. .
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