Full-Time Sr. Copywriter - Brand Film & Video
ServiceNow is hiring a remote Full-Time Sr. Copywriter - Brand Film & Video. The career level for this job opening is Senior Manager and is accepting Austin, Texas based applicants remotely. Read complete job description before applying.
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Drive editorial excellence across ServiceNow.com and related digital experiences.
Uphold editorial standards and best practices. Contribute to continual improvements in copy quality and the content development process.
Understand our brand narrative, how to match messaging to the right audience (customers, prospects, partners, developers) and to the right moment in the users' journey.
Advocate for the customer and the user. Work with the UX team to balance business goals with visitor goals, writing in the language of our visitors.
Manage content projects. Work directly and communicate effectively with your manager, stakeholders, and project leads to discover requirements, source information, meet deadlines, and secure approvals.
Collaborate with writers in other design studios, product marketing teams, and agencies to drive consistent quality, voice, and style for copy across all digital and brand touchpoints.
Partner with UX content strategists and researchers to develop strategies and messaging for our digital personas, page templates, and components.
Partner with the research team to validate specific messaging and copywriting strategy with real users.
Partner with SEO, analytics, and campaign teams to optimize copy.
Write in U.S. English for global audiences, considering localization and translation needs up front, limiting the need for costly rewriting later.
Grow your professional skills to meet the ever-changing needs of the digital experience studio.
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
7+ years of experience writing for corporate websites, ideally marketing for B2B technology companies.
Solid understanding of website design, content SEO, digital marketing, global technology companies, IT, and SaaS-based software preferred.
Strong project management, collaboration, and communication skills.
Digital-first style and a user-centric, strategy-based approach to writing.
Journalistic ability to bring the essential narrative into focus, cutting through jargon and fluff.
Enthusiasm for working in a highly collaborative, hands-on role with a seasoned team of passionate designers, marketers, and strategists.