Full-Time Sr. Dir. Employee Storytelling

Reporting to the Vice President, Global Employee Communications, you'll help our Global Employee Communications team engage, inspire, and activate employees to live our purpose, priorities, and values.

Responsibilities include:

1. End-to-end communication approach to employees (comms channel ecosystem, writing style/guidelines, in-depth features, video content).
2. Streamlining, aligning, and scaling employee communication efforts.
3. Leading employee portal evolution and channel ecosystem refresh, ensuring content governance.
4. Delivering amazing employee content and experience on the Now Platform.
5. Talent brand efforts in partnership with Marketing and Brand teams.
6. Creating compelling stories about employees and culture in various formats.
7. Elevating employee storytelling approach across channels.

Leadership: Create and oversee strategy, motivate a team.

Communication: Exceptional communication, negotiation, interpersonal skills, writing, editing, and storytelling skills.

Organizational Expertise: Resourceful, self-motivated, able to prioritize shifting workloads.

Metrics-Driven: Passion for using metrics and data for informed decision making.

Collaboration: Cross-functional expertise uniting business partners, senior leaders, executives.

Problem Solving: Solutions to difficult situations and removal of barriers.

Curiosity: Exploring unique employee engagement strategies.

Creativity: Developing original ideas to engage audiences.

Experience: 12+ years proven success in global digitally driven communications, people management, and multifunctional communications strategy. Experience integrating AI, crafting executive-level thought leadership, and leveraging social strategies for external visibility.

Skills: Ability to manage multiple projects, strong work-back plans, meticulous attention to detail, and strong cross-functional collaboration.

Qualifications: Bachelor’s degree (English, Journalism, Communications) required, Advanced degree (MBA, Writing, Strategic Communications) recommended. Experience in a matrixed environment. Experience building and executing a multifunctional communications strategy. Experience in a hypergrowth tech company is a plus.

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