Full-Time Sr Manager Commercial Data Operations

We’re looking for a Sr. Manager of Commercial Master Data Management (MDM) to lead how we manage critical business data, especially for commercial field entities like healthcare providers, institutions, and accounts.

In this role, you will be responsible for:

• Maintaining the accuracy and consistency of customer and account data in alignment with business rules and compliance standards.
• Collaborating with cross-functional teams (Sales, Market Access, and Commercial Operations) to support field effectiveness, enhance customer engagement, and contribute to strategic decision-making.

Key Responsibilities:

• Lead the creation and maintenance of master data for commercial entities (e.g., HCPs, HCOs, accounts), ensuring it’s clean, complete, and aligned with business needs.
• Define and enforce rules for how customer and account data should be structured, validated, and used across systems.
• Ensure field teams have access to accurate customer data to support targeting, segmentation, and engagement strategies.
• Establish and uphold data governance practices.
• Partner with Sales, Insights, Market Access, and IT to understand data needs and improve data flow.
• Ensure data is structured for reporting, analytics, and strategic planning.
• Help teams understand and maintain data effectively, providing guidance on best practices.

Qualifications:

• Bachelor’s degree
• 8-10 years of Master Data Management and Operations or similar experience in the biopharmaceutical industry
• Proven record of managing data and analytics needs in a fast-paced environment
• Familiarity with pharmaceutical data sources, commercial data needs, and regulatory compliance requirements
• Experience with Veeva Open Data and Network
• Experience with data management and analysis tools (Python, R, SQL, Tableau)
• Experience with Agile/Scrum development practices (Jira, Azure Dev/Ops, Snowflake)
• Ability to think strategically and collaborate effectively
• Experience in rare disease, hematology, immunology, or specialty-distributed products (preferred)

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