Full-Time Staff Data Center ESG Analyst

Team: As a Staff Data Center ESG Analyst, you will be a member of the Data Center ESG team that partners and supports our ServiceNow Environmental Sustainability team & numerous external colo-provider partners. This is a global role and reports to the DCO ESG manager.

What you get to do in this role: In this role, use your sustainability knowledge and expertise relating to ESG practices: to design and implement the tools & dashboards required to support reporting & analysis; to innovate and develop solutions; and, to communicate & evangelize our DCO results.

• Responsibilities:
• Policy, Process & KB Management: Create, maintain and update KB, Process & Policy documents as related to sustainability.
• Assist and support the ESG monthly, quarterly and annually (data center survey) data collection such as power, water, waste and LCA (hardware).
• Audit and compliance of ESG data collection to ensure quality and timeliness of data needs are met.
• Assist and support with NowDC dashboards as related to ESG activities.
• Liaise and support our corporate sustainability and ESG team with related sustainability requests or projects.
• Assist and support efforts with our Cloud supply chain to reduce carbon waste & Zero packaging initiatives globally.
• Lead training initiatives aimed at developing DCO sustainability training content.
• Create, support and assist with creation of PowerPoint slides that represent our DCO messages internal and external customers.

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• 8 years of related experience with a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years experience; or equivalent experience in data center operations or engineering with focused knowledge of power/energy usage, water usage, renewable energy and construction related sustainability opportunities & challenges.
• Proficient in data analysis and research abilities with focus on details, rational thought, and problem-solving abilities for precise and dependable data analysis.
• Experience with producing written case studies, reports, resource documents and presentations.
• Possess excellent written and verbal communication abilities and the ability to deliver complicated information understandably and transparently.
• Excellent organizational skills and the ability to partner and collaborate with multiple teams in a large scale, distributed environment is required to be effective in this role.

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