Full-Time Staff Engineer, Atlassian

Requirements:

• Total experience 7+ years
• Strong proficiency in administration and support activities of both on-premises and cloud variants of Jira, Confluence, and JSM.
• Extensive hands-on experience in setting up, configuring, and managing Atlassian DC or Cloud.
• Experience with automation and scripting to streamline workflows in Jira and JSM.
• Proficiency in configuring workflows, screens, fields, permissions, and other Jira components.
• Hands-on experience with the installation and upgrade of Atlassian applications and associated plugins (e.g., ScriptRunner, Xray, Zephyr).
• Knowledge of at least one scripting language such as Python or Groovy.
• Experience in migrating and consolidating projects and spaces between Atlassian instances.
• Strong expertise in creating JIRA dashboards, queries, and reports.
• Ability to write JQL (Jira Query Language) for advanced searches and reporting.
• Understanding of Agile and Kanban methodologies.
• Ability to provide user management support and training to end users.
• Readiness to work in UK hours.
• Strong collaboration skills to work across teams and support end users effectively.
• Good communication skills to collaborate with team members and stakeholders effectively.
• Bachelor’s or master’s degree in computer science, Information Technology, or a related field.

Responsibilities:

• Understanding functional requirements thoroughly and analyzing the client’s needs in the context of the project
• Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns and frameworks to realize it
• Determining and implementing design methodologies and tool sets
• Enabling application development by coordinating requirements, schedules, and activities
• Being able to lead/support UAT and production roll outs
• Creating, understanding and validating WBS and estimated effort for given module/task, and being able to justify it
• Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
• Giving constructive feedback to the team members and setting clear expectations
• Helping the team in troubleshooting and resolving of complex bugs
• Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken
• Carrying out POCs to make sure that suggested design/technologies meet the requirements

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