Full-Time Staff Technical Writer

• Work cross-functionally with Engineering, Product, Support, and more to create best-of-breed documentation that ensures customer success.
• Produce documentation with unified examples, consistent style, and jaw-dropping quality.
• Create documentation in an SEO-friendly, LLM-optimized, searchable, browsable, and automated way.

• 10+ years experience writing technical documentation for an external developer audience.
• Excellent writing, editing, and verbal communication skills.
• Demonstrated portfolio of work that sets the bar for technical documentation.
• Ability to work in a modern documentation toolchain, including Git and GitHub experience.
• Experience using reStructuredText, Markdown, or equivalent.
• Experience reading code in languages such as Java or Python.
• Experience using cloud products and documenting distributed systems technologies.
• Proven project management and cross-team collaboration skills.
• Experience using generative AI tools such as Cursor or GitHub Copilot to help with content creation, code summarization, or to improve writing clarity
• Bachelor's Degree in English, Technical Writing, Computer Science, Learning Technology, or related field.

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