Full-Time Strategic Account Quotations Specialist

As a Strategic Account Quotations Specialist for the Westlund Division (div. of Emco Corporation), you will interact with national and strategic accounts, providing RFP/RFQ/RFI responses for Valve Projects, Major Projects, EPCMs, National Construction Accounts, and large MRO Opportunities.

Responsibilities:

1. Interpret project requirements, creating competitive quotations, and submittal packages.
2. Provide exceptional customer service to secure sales and meet/exceed gross profit targets.
3. Negotiate with vendors for best pricing, delivery, and terms.
4. Ensure optimal order fill rates and high customer satisfaction for project material.
5. Interpret complex information (building plans) to determine customer requirements and offer profitable solutions.
6. Create accurate and professional quotations from customer specifications/drawings using applicable software.
7. Negotiate pricing and delivery terms with vendors and customers; expedite orders when needed.
8. Create pricing contracts based on accepted quotations.
9. Follow up on outstanding quotations to secure orders and improve the process.
10. Follow up with customers to ensure order fulfillment.
11. Investigate customer/vendor problems; resolve pricing shortfalls and material returns.
12. Support Profit Centre Teams as an expert on projects and product information.
13. Communicate effectively with Profit Centre Teams and ensure customer order expectations are met.
14. Communicate changes in customer business to Profit Centre Managers and Credit Departments that could cause credit risk.

Qualifications:

• Post-secondary education (Business, Engineering, or related field preferred).
• Previous experience in Pipe, Valve, and Fitting industry preferred.
• Minimum 3-5 years in strategic account management or quotations.
• Proven track record in RFP/RFQ/RFI response preparation.
• Strong understanding of valve projects, major projects, and EPCM processes.
• Excellent negotiation skills with vendors and customers.
• Proficiency in reading and interpreting building plans and technical specifications.
• Advanced knowledge of Microsoft Office Suite (especially Excel).
• Experience with industry-specific quotation/submittal package software.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple projects and meet deadlines.
• Strong customer service orientation.
• Detail-oriented with high accuracy.

Preferred Qualifications:

• Knowledge of national construction accounts and MRO opportunities.
• Experience in a distribution or manufacturing environment.
• Familiarity with credit risk assessment.

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