Full-Time Support & Operations Specialist
Luscii is hiring a remote Full-Time Support & Operations Specialist. The career level for this job opening is Entry Level and is accepting Netherlands based applicants remotely. Read complete job description before applying.
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Luscii
Job Title
Support & Operations Specialist
Posted
Career Level
Full-Time
Career Level
Entry Level
Locations Accepted
Netherlands
Salary
MONTH $3456 - $3456
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Job Details
At Luscii, we make digital healthcare accessible, safe and personal. As our Support & Operations Specialist, your main focus will be on providing first-line support. Helping users and colleagues with tools, systems and daily challenges. Alongside that, you’ll take care of essential administrative and operational tasks in people, security, among others. You will be making sure everything is well organised and compliant.
Your Role
This position is support-driven, complemented by a range of administrative tasks within people, security and operations. You will be responsible for a wide range of tasks and areas, including:
- First-line support - Be the first point of contact (via email, phone, tickets) for colleagues, healthcare professionals and patients. Solve issues, provide guidance, and make sure users get the help they need.
- Troubleshooting & escalation - Identify root causes quickly, provide solutions or workarounds, and escalate to the right specialists when needed.
- Tool & system management - Maintain internal tools, keep documentation up to date (manuals, FAQs, guidelines), and support audits to ensure ISO and GDPR compliance.
- People, security & admin tasks Onboarding and offboarding colleagues HR & contract administration, absence registration Managing workplaces, devices and access rights Organising security & privacy trainings Operational support within Luscii
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Support & Operations Specialist at Luscii is
6th of November 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Netherlands
] applicants. .
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