Full-Time Support Specialist - Radiotherapy

Job Description:

From initial planning to patient treatment, Brainlab oncology solutions empower clinical staff with faster, more precise treatments. Radiosurgery systems (e.g., Novalis powered by Truebeam) offer non-invasive treatments in minutes, addressing tumors anywhere. Brainlab's adaptive beam shaping technology ensures optimal dose delivery while protecting healthy tissue.

Responsibilities:

• Providing after-sales service (software & hardware), including diagnosis, service, maintenance, repairs, and network integrations.
• Acting as Brainlab's technical point of contact for customers; effectively communicating, addressing problems, and finding solutions.
• Installing radiotherapy & radiosurgery systems in the Skåne region and parts of EMEA.
• Integrating and troubleshooting complex software solutions remotely or on-site.
• Performing routine calibrations and preventive maintenance.
• Familiarizing customers (e.g., physicist team) with Brainlab products; further training by dedicated trainers.
• Ensuring complete client satisfaction.

Qualifications:

• Bachelor/Master's degree (or equivalent) in Electrical/Biomedical Engineering or Medical Physics.
• Strong informatics knowledge; experience diagnosing IT infrastructure and networking issues.
• Service/maintenance experience with robotics, x-ray equipment, or IT.
• Excellent social, teamwork, and self-management skills.
• Excellent communication skills (English required; Swedish a plus).
• High flexibility with up to 80% travel, while also working effectively from home office.

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