Full-Time Support Specialist Radiotherapy

• To provide after-sales service for our radiotherapy and radiosurgery systems (software and hardware), including diagnosis tasks as well as service, maintenance, repairs and network integrations.
• To act as the technical Brainlab face to the customer by communicating efficiently with the clients, understanding any problems which arise and responding in the most appropriate manner
• To install the radiotherapy and radiosurgery systems for the customers in your region and to a lesser extend in the EMEA region
• To integrate and troubleshoot complex software solutions in hospital environments remotely or on site.
• To conduct routine calibrations as well as preventive maintenance services
• To make our customers - e.g. physicist Team - familiar with Brainlab products
• To provide full service satisfaction to clients

• Bachelor/Master degree or equivalent in Electrical or Biomedical Engineering or Medical Physics
• Excellent knowledge in the field of informatics as well as experience in diagnosing issues in IT infrastructure and networking topics
• Prior experience in service/maintenance in the field of robotics, x-ray equipment and/or IT
• Excellent social, team-work and self-management skills
• Very good communication skills in English and German
• Highly flexible and would be willing to travel up to 80% of the time but also able to work efficiently from your home office

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