Full-Time System Administrator

The roleThis role includes the management and maintenance of Valtech's corporate systems and other IT assets, troubleshooting team members’ IT-related laptop and system issues, and ensuring the overall well-functioning of technical operations. Additional responsibilities may include support for client infrastructure systems as needed. After-hours support is required depending on projects and support needs.

Role responsibilities

• Install, configure, diagnose, repair, and upgrade all corporate hardware and equipment, including end-user laptop and workstation issues (Level 1 & 2 support).
• Coordinate and collaborate with the business application team to ensure availability, reliability, and scalability of corporate infrastructure to meet business demands.
• Execute infrastructure upgrades during maintenance windows, addressing patching, security fixes, and vendor-supplied patches, with support from senior colleagues.
• Assist with research on server hardware, software, and protocols in support of development efforts.
• Support the existing backup environment.
• Manage retention and offsite backups.
• Interact with vendors to procure hardware and software.
• Coordinate hardware and software installations and upgrades to ensure compliance with company policies.
• Monitor system/network security.
• Provide support for Internet/Intranet and remote access VPN services.
• Support server, workstation, Wi-Fi, and network devices as required, with assistance from senior colleagues.
• Edit procedural IT manuals and knowledge base.

Minimum qualifications

• 2 to 4 years of experience in system administration.
• Fundamental knowledge of TCP/IP V4/V6 protocols in a LAN environment.
• Familiarity with SMTP, SIP, WWW, FTP, AFS, SMB, SNMP.
• Experience in Microsoft platforms and services, including: Windows Server Active Directory 2003 or higher ADFS MS SQL Server 2012/2014 Internet Information Server Hyper-V VMware DNS Services Communication Services VOIP/IM/Conferencing (Teams, Skype for Business) Endpoint Security Products (Windows Defender, Sophos) Office 365 / Teams
• Familiarity and overall understanding of Microsoft Azure, AWS, and GCP.
• Experience administering accounts on common password management platforms.
• Familiarity with Mobile Device Management solutions like JAMF and InTune.
• Plan to obtain recognized Microsoft certification (server, cloud, security).
• Fundamental experience working with network devices operating on Layer 2/3/4.
• Foundational analysis and problem-solving abilities related to network and system devices.
• Exposure to various architectures and environments such as Windows, OS X, Linux, and iOS, and capable of conducting rudimentary maintenance activities on each.
• Ability to write basic PowerShell scripts to support network operations.
• Ability to assist in training end users on key corporate tools and systems, security, data protection, and GDPR-related topics.
• Ability and willingness to support junior colleagues.
• Flexibility to travel to other Valtech offices if required.

Preferred qualifications

• Bachelor’s Degree in Computer Science, Information Technology, or similar.
• Proactive and hands-on.
• Eager to learn and challenge every day.
• Self-taught and continuous improvement mindset.
• Team player.
• Interest in growing skills and taking on more responsibilities.
• Willingness to learn additional skills at local and global levels.

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