Full-Time System Administrator (Remote)

Job Summary: This role is for a Systems Administrator based in the US. Remote work is available.

Job Requirements:

• Essential Skills:
• 4-6 years' experience as a Systems Administrator
• Strong analytical skills and problem-solving abilities
• Excellent communication and customer service skills (written and oral)
• Ability to explain complex technical concepts to non-technical audiences
• Microsoft Associate-level certification or equivalent
• Willingness to participate in an on-call rotation
• Legally authorized to work in the U.S.

• Technical Skills:
• Servers: Active Directory, Domain, SSL Certificate, Backups, Antivirus
• Network: Firewalls, Switches, Wireless, Voice, DHCP, TCP/IP, DNS, Routing
• Computers: Computer replacement, printer installation
• Applications and Products: Office 365, SharePoint
• Remote Access Systems: VPN, RDS, Citrix, VMware
• Phone Systems: Cisco, Avaya, VoIP, Digital
• Security: Endpoint Security, Anti-Virus, Anti-Spam, Anti-Spyware
• Domain policies, DNS, DHCP

Client Support:

• Deliver operational and project commitments to clients
• Provide exceptional client support, exceeding expectations
• Escalate customer support issues as needed, communicating criticality and timeliness
• Maintain data integrity and security of clients' systems
• Manage clients' internal systems (email, file sharing)
• Keep client documentation accurate and up-to-date, including help desk tickets

Company Culture:

• Team-oriented, client-focused
• Commitment to transformative outcomes
• Competitive compensation and benefits (unlimited vacation, significant 401k contributions)
• Opportunities for professional development

What is the last date for applying to the job?

Which countries are accepted for this remote job?