Full-Time System Administrator (Remote)

Job Description

Need a Systems Administrator to join the team!

Responsibilities

• Deliver operational and project commitments to clients.
• Provide excellent customer support, exceeding expectations.
• Escalate support requirements, communicating criticality and timeliness.
• Manage data integrity and security (servers, devices, software).
• Manage primary internal systems (email, file sharing).
• Implement and maintain Remote Access Systems (VPN, RDS, Citrix, VMware).
• Manage phone systems (Cisco, Avaya, VoIP, Digital).
• Manage security administration (Endpoint Security, Anti-Virus, etc.).
• Maintain domain policies, DNS, DHCP, and integrated systems.
• Keep client documentation up-to-date and accurate, including help desk tickets.
• Collaborate with team members to meet client needs.

Skills

• 4-6 years experience as a Systems Administrator
• Strong analytical and troubleshooting skills
• Excellent communication and customer service skills
• Ability to explain technical concepts to non-technical audiences
• Microsoft Associate Level Certification (or equivalent)
• Willingness to participate in on-call rotation
• Legally authorized to work in the US

Technical Skills

• Servers: Active Directory, Domain, SSL Certificate, Backups, Antivirus
• Network: Firewalls, Switches, Wireless, Voice, DHCP, TCP/IP, DNS, Routing
• Computers: Computer replacement, printer install
• Applications and Products: Office 365, SharePoint
• Service: CSAT Scores, SLA Ratings

Company Information

We are humble, hungry, and smart. We solve big problems and are committed to delivering transformative outcomes.

Team-oriented, dedicated to mission and individual success.

Good compensation and benefits (PTO, 401k match, parental leave, professional development).

Equal Opportunity Employer

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