Full-Time System Administrator (Remote)

• You will deliver assigned operational and project commitments to clients.
• You will provide amazing support to our clients.
• You will escalate customer support requirements as appropriate.
• You will manage the integrity and security of clients’ data, servers, devices, and software.
• You will manage clients’ primary internal systems, from email to file sharing.
• You will implement and maintain Remote Access Systems (VPN, RDS, Citrix, VMware)
• You will manage and maintain phone systems as needed (Cisco, Avaya, VOIP, Digital)
• You will manage security administration, ensuring all machines are protected and properly updated.
• You will maintain domain policies, DNS, DHCP, and other integrated systems
• You will keep client documentation up-to-date and accurate, along with detailed notes/updates in help desk tickets.

• 4-6 years of experience as a Systems Administrator
• Strong analytical skills
• Excellent communication and customer service skills
• Microsoft Associate Level Certification or equivalent certification is preferred
• Willing to participate in an on-call rotation and provide after-hours support as necessary

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