Full-Time System Administrator (Remote)

• Deliver assigned operational and project commitments to clients
• Provide amazing support to our clients
• Escalate customer support requirements as appropriate
• Manage the integrity and security of clients’ data, servers, devices, and software
• Manage clients’ primary internal systems, from email to file sharing
• Implement and maintain Remote Access Systems (VPN, RDS, Citrix, VMware)
• Manage and maintain phone systems as needed (Cisco, Avaya, VOIP, Digital)
• Manage security administration
• Maintain domain policies, DNS, DHCP, and other integrated systems
• Keep client documentation up-to-date and accurate
• Work collaboratively with teams

• 4-6 years of experience as a Systems Administrator
• Strong analytical skills and a demonstrated ability to troubleshoot problems
• Excellent communication and customer service skills, both written and oral
• Ability to explain just about anything technical to anyone
• Microsoft Associate Level Certification or equivalent certification is preferred
• Willing to participate in an on-call rotation and provide after-hours support as necessary

• Servers: Active Directory, Domain, SSL Certificate, Backups, Antivirus
• Network: Firewalls, Switches, Wireless, Voice, DHCP, TCP/IP, DNS, Routing
• Computers: Computer replacement, printer installs
• Applications and Products: Office 365, SharePoint
• Service: CSAT Scores, SLA Ratings

What is the last date for applying to the job?

Which countries are accepted for this remote job?