Full-Time System Administrator (Remote in US)

We need a Systems Administrator to join the team to solve our clients’ toughest problems.

• Deliver operational and project commitments to clients.
• Provide amazing support to clients.
• Escalate customer support requirements.
• Manage the integrity and security of clients’ data, servers, devices, and software.
• Manage clients’ primary internal systems, from email to file sharing.
• Implement and maintain Remote Access Systems (VPN, RDS, Citrix, VMware)
• Manage and maintain phone systems as needed (Cisco, Avaya, VOIP, Digital)
• Manage security administration, ensuring all machines are protected and properly updated with Endpoint Security, Anti-Virus, Anti-Spam, Anti-Spyware, etc.
• Maintain domain policies, DNS, DHCP, and other integrated systems
• Keep client documentation up-to-date and accurate, along with detailed notes/updates in help desk tickets.
• Daily time keeping is a critical responsibility.
• Work collaboratively with teams.

Skills Expected:

• 4-6 years of experience as a Systems Administrator
• Strong analytical skills
• Excellent communication and customer service skills
• Ability to explain technical concepts to anyone
• Microsoft Associate Level Certification or equivalent (preferred)
• Willing to participate in an on-call rotation

Technical Skills Expected:

• Servers: Active Directory, Domain, SSL Certificate, Backups, Antivirus
• Network: Firewalls, Switches, Wireless, Voice, DHCP, TCP/IP, DNS, Routing
• Computers: Computer replacement, printer installs
• Applications and Products: Office 365, SharePoint
• Service: CSAT Scores, SLA Ratings

What is the last date for applying to the job?

Which countries are accepted for this remote job?