Full-Time Systems Administrator/Manager Onsite

We are seeking a highly skilled and experienced Systems Administrator to manage and optimize our hybrid IT environment.

Key Responsibilities:

• Manage Citrix environments (XenApp, XenDesktop, Metaframe, EdgeSight, StoreFront, Web Interface, Receiver/Client Plugins).
• Manage Citrix policies, SSL VPN configurations, and 2FA solutions.
• Monitor and resolve complex Citrix issues and related application infrastructure.
• Administer core Microsoft infrastructure services (Active Directory, Group Policy, DNS, DHCP, File/Print) and Windows Server platforms.
• Deploy, configure, and maintain physical and virtual servers in VMware vSphere environments, including HA, DR, and storage management.
• Support cloud infrastructure initiatives in AWS and Azure.
• Automate tasks using PowerShell and Python, including REST API integration.
• Provide Tier III technical support.
• Ensure IT operations run smoothly across local and global teams.
• Manage IT ticket queues and document resolutions, procedures, and configurations.
• Support IT onboarding.
• Lead or consult on IT projects.
• Perform capacity planning, performance tuning, and continuous optimization.
• Maintain compliance with patching, backups, and security standards.
• Coordinate with external vendors.

Requirements:

• 5+ years of experience in system administration.
• Advanced knowledge of Citrix, Windows Server, Active Directory, and GPO management.
• Strong experience in VMware vSphere and enterprise storage systems.
• Proficiency in PowerShell and Python, REST API integration.
• Solid understanding of cloud infrastructure (AWS and Azure).
• Ability to manage complex IT environments (on-premise and cloud).
• Experience mentoring IT support teams and managing escalated tickets.
• Excellent communication and collaboration skills.
• Proven ability to document procedures, configurations, and workflows.
• Bachelor's degree in Computer Science, Information Technology or equivalent.
• Relevant certifications (e.g., Citrix, Microsoft, VMware, AWS/Azure) are a plus.

Additional Requirements:

• IT education and certifications preferred
• Strong Azure and Microsoft 365 experience
• Strong technical writing and documentation skills
• Elite customer service skills
• Professional communication skills
• Attention to detail
• Ability to prioritize work and manage multiple assignments
• Integrity, tact, discretion, good judgment, wisdom
• Ability to make a difference and increase customer satisfaction

Other Requirements:

• Background check
• Drug test
• Reliable transportation

What is the last date for applying to the job?

Which countries are accepted for this remote job?