Full-Time Technical Documentation Specialist

Who are we? We are Juakali, a FinTech start-up providing a platform for the microfinance lending market. Juakali empowers Financial Institutions with seamless, flexible, and powerful tools designed to boost their productivity. 100% bank-grade, best-of-breed technology.

What role will you play? The need for clear instruction is vital in business, we are looking for a skilled technical writer who can develop product manuals, how-to guides, website help sections, journal articles, user guides, API Developer guides, and other content that distils technical information with ease and clarity. Develop inclusive documentation that meets organization needs.

What are we looking for?

• Minimum 4 years of experience as a technical writer
• Strong written and verbal communication skills
• Strong experience in owning end-to-end documentation creation processes
• Excellent attention to detail and the ability to prioritize
• Familiarity with API documentation for REST or .NET APIs
• Experience creating documentation for audiences with different technical skill levels
• Understanding of the business (microfinance/banking industries, especially for tech companies)
• Autonomous, proactive, and accountable work style

What will be advantageous to have?

• Experience with Confluence/Jira, Github, HTML, CSS, JavaScript, and microservices.
• Past experience in the same domain.

Why us?

• Fast learning environment, cheerful, passionate, and talented people.
• Opportunity to interact and work with international people.
• Good work-life balance.
• Closely working with industry experts to positively impact customers.
• Opportunity to drive transformation in the fast-growing industry.
• Local contract includes pension fund and health insurance for you and your family.

What is the last date for applying to the job?

Which countries are accepted for this remote job?