Full-Time Technical Specialist - Remote Monitoring

Veolia Water Technology and Solutions is seeking a Technical Specialist to join the Services Team, providing technical expertise for the remote monitoring platform, InSight.

As a Technical Specialist, implement standardized solutions to modernize data acquisition and trending for various water treatment technologies.

Collaborate with process analysts and field service representatives to efficiently monitor water treatment applications.

1. Lead creation of new remote monitoring accounts in VWTS’ InSight platform, including:
• Individual asset setup from input/output taglists
• Hardware setup for remote monitoring
• Installation and connectivity

2. Support existing account upgrades and ensure standardization

3. Manage hardware obsolescence and replacement programs, supporting new product adoption

4. Maintain documentation and master data for InSight hardware and PLC program software

5. Provide support to Field Technical Specialists and Process Analysts

6. Provide ongoing troubleshooting support to maintain data connectivity

7. Provide training to field teams on installation, troubleshooting, and basic InSight operations

Knowledge, Skills & Abilities

• RO and UF process experience
• Rockwell software suite
• Emerson PAC ME software
• Remote troubleshooting
• Google Workspace apps

Education & Experience

• Required: 2-year degree or technical certificate, 2-3 years’ experience with controls and instrumentation, programming experience in various applications (Allen Bradley and Emerson).
• Preferred (if applicable): Certifications in Allen Bradley or Emerson programming.

Working Conditions

• Travel: 1 week per month maximum
• Remote work with some field work

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