Full-Time Technical Support Engineer
A3c41b8b71eff8c4 is hiring a remote Full-Time Technical Support Engineer. The career level for this job opening is Experienced and is accepting Worldwide based applicants remotely. Read complete job description before applying.
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Who We Are: In today’s work environment, employees use a myriad of devices to access IT applications and data. Ivanti elevates and secures Everywhere Work.
Why We Need You: We’re seeking individuals to provide exceptional technical support to our customers and partners. Strong technical expertise and excellent customer interaction skills are essential.
What You Will Be Doing: The individual should have a strong technical background and enjoy troubleshooting issues. Normal operations require communicating with customers, managing critical issues, and providing world-class support.
To Be Successful: Strong troubleshooting skills with - DNS, IP Networking, Firewall, SMTP, HTTPS, Load Balancers, ActiveSync, Email. Microsoft Server Technologies (Exchange ActiveSync, Active Directory, ISA/TMG, NDES, KDC). Mobile Device Management (MDM) - Apple iOS & Android. Cisco Certified Network Associate or Equivalent. Knowledge of administering LDAP servers. Database Experience - select & join MySQL queries. Understanding of client-server architecture and Cloud Environments like Azure/Intune. Solid understanding of networking concepts including VNet, private endpoints, and firewalls. Experience with Core Java, JSP, Servlets and JDBC. In-depth knowledge of OOPS concepts, Multithreading, Exception Handling, Collections concepts and File systems. Public Key Encryption Infrastructure / SCEP. Excellent communication and relationship-building skills.