Full-Time Technical Support Lead (L2 Operations & DevOps)
Eurofins is hiring a remote Full-Time Technical Support Lead (L2 Operations & DevOps). The career level for this job opening is Experienced and is accepting Brașov, Romania based applicants remotely. Read complete job description before applying.
Eurofins
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Where will you be based and what business will you support?Any Romania based location is best for us, as the job is 100% remotely available for our business in Romania.
Technical Expertise needed:
- Minimum 10 years of experience in application support.
- Excellent verbal/written English communication skills.
- Knowledge of DevOps methodologies, CI/CD.
- Good knowledge on database manipulation skills (like MSSQL/T-SQL scripts/queries).
- Good knowledge of IIS troubleshooting (such as by using the event viewer logs from Windows server).
- Application troubleshooting and ability to coordinate with multiple teams to solve the issues.
- Proven ability to work within service level agreement to solve customer issues.
- Willing to work in shifts.
- Very good knowledge in SDLC and STLC process.
- Escalate and follow-up in a timely manner about all blocking issues and issue deviations from SOPs.
- Experience with ITIL framework to assist in day-to-day BAU Operations.
- Experience in working with cross functional teams spread across geographies.
- Customer focused and goal orientated with keen attention to details.
- Excellent analytical and problem-solving skills.
- Experience in Release Management & Coordination is good to have.
- Experience with leading teams.
- Understanding of single sign on.
- Good knowledge of RDBMS, SQL Server preferred
- Experience in debugging the apps with API / REST services.
- Understand of terraform, Observability, Error handling in Cloud setups.
- Knowledge of Elastic Search - Mandatory.
- Writing automated scripts / queries for validating applications would be appreciated.
- Any Azure / DevOPS certification.
What can we do for you?
- A competitive salary package, including bonus and benefits
- Extensive on-the-job coaching and training opportunities
- Challenges within a multi-cultural and cross-regional team as part of the international and fast-growing Eurofins organization
- A dynamic working environment with a good team spirit where personal development and growth are highly encouraged.
- Standard benefits: Additional Performance Bonus up to 1 Month Salary per year, Meal Vouchers, Gym Reimbursement, Medical Subscription, Health Insurance, 25 days of holidays + 1 extra day off for your birthday, Additional holidays for your loyalty, Remote work activity in Romania.
What else should you know? As the role and Eurofins' teams are international, please ensure to submit your application in English. We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development. We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique. Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!