Full-Time Technical Support Specialist
Legacy Construction Roofing is hiring a remote Full-Time Technical Support Specialist. The career level for this job opening is Entry Level and is accepting USA based applicants remotely. Read complete job description before applying.
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Legacy Construction Roofing
Job Title
Technical Support Specialist
Posted
Career Level
Full-Time
Career Level
Entry Level
Locations Accepted
USA
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Job Details
We are looking for a dedicated Technical Support Specialist to join Legacy Construction Roofing. As a Technical Support Specialist, you will play a crucial role in providing technical assistance and support to our clients and internal teams. Your expertise will be essential in ensuring the smooth operation of our systems and resolving any technical issues efficiently.
Responsibilities:
- Provide technical support to clients via phone, email, or chat
- Diagnose and troubleshoot technical issues
- Collaborate with the IT team to resolve complex problems
- Document technical knowledge in the form of notes and manuals
- Assist in the implementation of new technologies
- Ensure customer satisfaction through timely and accurate resolution of issues
- Escalate unresolved issues to the appropriate channels
- Conduct remote troubleshooting when necessary
Requirements:
- Strong knowledge of technical support practices and procedures
- Excellent communication and customer service skills
- Ability to work independently and in a team environment
- Basic understanding of networking concepts
- Proficiency in Microsoft Office and help desk software
- Attention to detail and problem-solving abilities
- Patience and empathy when dealing with clients
- Ability to prioritize and manage multiple tasks efficiently
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Technical Support Specialist at Legacy Construction Roofing is
1st of August 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
USA
] applicants. .
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