Full-Time Technical Support Specialist - Weekend Shifts (Remote US)
Resultant is hiring a remote Full-Time Technical Support Specialist - Weekend Shifts (Remote US). The career level for this job opening is Experienced and is accepting Indianapolis, IN based applicants remotely. Read complete job description before applying.
Resultant
Job Title
Technical Support Specialist - Weekend Shifts (Remote US)
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
Indianapolis, IN
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Job Details
To help continue our rapid growth, we need a Technical Support Specialist for weekend shifts. Shifts are in Eastern Time, but you can be in any US time zone.Schedule: Saturday - Monday from 10am - 11pm Eastern Time (Three 13-hour shifts each week).
- Provide support to clients.
- Escalate customer support requirements.
- Prepare desktops, laptops, and hardware for customers.
- Keep customer documentation up-to-date.
- Deliver operational and project commitments.
- Perform customer maintenance activities.
- Monitor assigned alerts and respond.
- Work collaboratively with teams.
- Organize, prioritize, plan, and deliver work.
Qualifications and Skills:
- Excellent communication and customer service skills (written and oral).
- Explain technical challenges and solutions.
- Willing to participate in an on-call rotation.
- 1-3 years of experience as a Desktop Support Specialist or similar.
- Experience working for a Managed Service Provider (MSP) preferred.
Technical Skills:
- Servers: Active Directory, File Permissions, Domain, Backups, Antivirus
- Network: Firewalls, Switches, Wireless, Voice, DHCP, TCP/IP, DNS, VPN
- Computers: Computer Replacement, IPCONFIG details, Joint to Domain, Printer Installs, Antivirus
- User Support: User Profile Migrations, Outlook Setup, Mobile Device Setup (email)
- Applications and Products: Office 365, SharePoint, QuickBooks
Must be legally authorized to work in the United States without sponsorship.
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Technical Support Specialist - Weekend Shifts (Remote US) at Resultant is
11th of December 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Indianapolis, IN
] applicants. .
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