Full-Time Technical Writer

Reporting to the Director of Software Development, the Technical Writer role is a position in the Experian D2C Analytics team that supports writing and submitting analytics requirements for new projects and enhancements.

A Technical Writer works with stakeholders across technology, product, analytics, quality assurance, and implementation teams to submit requirements that instruct delivery teams to send signals that track important customer behaviors on our website, mobile apps, and more.

Experience:

• 2 or more years of professional work experience writing technical requirements/user stories.
• Bachelor's degree from an accredited college or university or equivalent experience.
• Experience writing clear, easy-to-understand requirements for complex scenarios.

Main Responsibilities:

• Work with the Analytics team leads to define analytics requirements for new product features of Experian's consumer-facing websites and native mobile apps to meet reporting needs.
• Convert analytics requirements into user stories to submit to Technology teams.
• Work with Technology teams to prioritize, groom, and clarify requirements.
• Provide User Acceptance Testing (UAT) of stories, validating that the stories' conditions have been met and that data is flowing into event tables as expected.
• Create and submit defects to Technology teams and work with them to resolve bugs.
• Maintain statuses of projects in progress and ensure that analytics interests are on track.

Qualifications:

• Knowledgeable of Agile software development methodologies.
• Experience with enterprise analytics reporting and visualization tools.
• Experience with QA testing websites.

What you'll bring:

Our Analytics team is focused on understanding strategic goals, relating goals to measurable KPIs, and delivering relevant insights that promote performance improvements. As a Technical Writer, you will be critical to ensuring that the Analytics team has the right data to report on performance and create predictive models. You will collaborate with a tight-knit team to resolve the challenges of stakeholders across the business.

Benefits/Perks:

• Great compensation package & bonus plan
• Core benefits including full medical, dental, vision, and matching 401K
• Flexible schedule, ability to work remotely, hybrid, or in-office
• Flexible time off, including volunteer time off, vacation, sick, and 12 paid holidays

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