Full-Time Technical Writer

Ververica is seeking a technical content writer with experience creating and editing technical content for software developers, architects, and operations teams. This role focuses on delivering clear, user-focused product documentation for Ververica products, including feature guides, UX writing, and training materials related to Apache Flink architecture, design, deployment, and troubleshooting. You will oversee strategy, content creation, and maintenance of product documentation and enablement resources while collaborating with engineering, product, and customer-facing teams to ensure accuracy, clarity, and an optimal user experience.

Responsibilities

• Lead assigned projects and programs on the product documentation roadmap.
• Design and execute a comprehensive strategy for Ververica’s product documentation and enablement resources.
• Mentor team members and contributors on best practices for writing and technical documentation.
• Write, curate, edit, and maintain high-quality, user-centric technical documentation, ranging from foundational concepts to step-by-step tutorials and how-to guides, to educational content and advanced use cases.
• Adapt content to different formats and audiences, such as developers, system administrators, or business stakeholders.
• Gather technical insights from SMEs and translate them into user-friendly materials.
• Achieve product mastery, deeply understanding the product’s features, architecture, and use cases to create accurate, high-value content.
• Stay informed about industry trends, competitor documentation, and emerging tools to ensure content remains competitive and relevant.
• Act as a bridge between the engineering, product, and customer-facing teams to ensure documentation aligns with product goals and developer needs.
• Partner with the Training & Enablement team to create educational resources that complement documentation efforts.
• Gather feedback from the developer community and incorporate it into documentation improvements.
• Represent Ververica in forums, webinars, and events to promote our documentation and educational initiatives.

Requirements

• Bachelor’s or master’s degree in technical writing, technical communication, or a related field
• 5+ years working in a software development environment
• 5+ years developing technical product documentation
• Excellent technical writing and editing skills with the ability to simplify complex concepts
• Strong understanding of stream processing concepts and technologies, particularly Apache Flink®

Preferred Qualifications

• Experience developing applications with Apache Flink and related technologies.

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