Full-Time Trading Production Support Engineer

Responsibilities:

• Low-Latency Trading Production Support: Provide real-time, hands-on support for low-latency trading environments, ensuring minimal downtime and rapid response to system failures or trading incidents. Collaborate with traders and engineers to fine-tune performance and proactively address potential bottlenecks.
• Production Stability Management: Ensure continuous compliance with external regulatory requirements and internal standards. Support and automate validation and monitoring processes for adherence to necessary standards.
• Incident Monitoring & Management: Develop and improve monitoring and alerting systems to detect anomalies. Implement rapid response mechanisms and efficient solutions.
• Release and Change Management: Enforce standards for managing releases and changes to minimize deployment risks. Implement strict acceptance testing.
• Process Management: Develop and maintain Standard Operating Procedures (SOPs), manage task queues, and organize shift schedules to ensure continuous support.
• Integration Projects: Lead initiatives to connect with new exchanges, brokers, and trading platforms, ensuring smooth and secure service integration.
• Technical Performance Optimization: Continuously improve system availability, resilience (MTTR, MTBF), and latency reduction while optimizing data exchange performance and order routing.

Requirements:

• 5+ years of experience in a trading support function, preferably in a TradeFi buy-side firm with low-latency tech.
• Hands-on experience with low-latency market data and order management systems.
• Deep understanding of trading processes and market microstructure.
• Experience in monitoring, alerting systems, and incident management for high-load environments.

Nice to have:

• Knowledge of regulatory compliance and security standards.
• Experience developing and managing SOPs and KPIs.
• Experience managing integration projects.
• Strong technical skills (Linux systems administration, network protocols, FIX-based and native exchange protocols, Python scripting).

Market knowledge:

• Products coverage: equities, derivatives

What is the last date for applying to the job?

Which countries are accepted for this remote job?