Full-Time Travel Consultant (Multilingual)

We are looking for a full-time Travel Consultant.

Your previous travel consulting experience and excellent travel product knowledge will be well rewarded.

You will have good exposure to preparing travel itineraries along with knowledge of airfares & ticketing which will assist you in providing superior customer service.

1. Determine clients' requirement for travel and advise itineraries based on best routes and cost.
2. Make and confirm reservations using GDS
3. Notifies clients of travel dates, baggage limits, special requests like meals, wheelchair bassinet etc., visa requirements, and other relevant information.
4. Interpret fare rules and advise fare rules and conditions to clients.
5. Collects payments and issues clients' receipt, relevant documentation, tickets for travel.
6. Advise schedule changes to clients in timely manner
7. Follow internal workflows using CRM and mid-office applications
8. Make follow-ups and convince clients
9. Be professional, and positive in handling clients.

Competencies Requirement:

• Required minimum of two years of experience as a Travel Consultant
• Knowledge of Indian Regional language Required, preferably Bengali, Kannada, Malayalam, Marathi, Tamil or Telugu
• Must be proficient in GDS
• Must be computer literate, familiarity with Microsoft Office or Google Docs
• Should be familiar with any CRM
• Must have good communication skills and Customer Service skills
• Willingness and ability to learn
• Graduate in any discipline
• IATA Qualification or Equivalent along with Industry Experience.

Benefits

• Salary Package - Best of Industry
• Incentives
• Provident Fund
• Generous leave entitlements

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