Full-Time Traveling Support Technician I

• Skilled verbal and written communicators.
• Competent with Electronic repair troubleshooting methodology.
• Proficient with reading electrical/mechanical schematics.
• Cross-trained on products serviced in the field.

SPECIFIC DUTIES:

1. Responsible for meeting daily service repair needs and driving customer satisfaction.
2. Troubleshoots, services, installs, and repairs equipment at customer sites.
3. Documents all inspections, maintenance, repair work, and submits paperwork on a timely basis
4. Order, install, and return parts, and manage repair parts cycle time
5. Maintains field service log and filing system.
6. Participates in Service Sales opportunities.
7. Ensures that tools and test equipment are properly maintained and calibrated
8. Assesses product/equipment performance based on field support data; recommends modifications or improvements.
9. Seeks to provide technical support to customers and other service professionals as required.
10. Maintains clear and concise business communication, both oral and written.

Associate’s Degree/Related Trade Certification (electrical, electronic, mechanical) required. Minimum of 1-3 years experience in troubleshooting and field repair of electrical and electronic systems and equipment.

What is the last date for applying to the job?

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