Full-Time Trust & Safety Analyst/Sr Analyst

• Communicate and liaise with different departments to handle incoming requests and quality escalations
• Prepare reports and share insights into quality findings as part of quality investigations
• Drive and/or be a part of quality programs related to suppliers, clients, etc
• Proactively monitor and track internal data and statistics to identify and troubleshoot unusual spikes/dip in traffic at the supplier, client and/or user level
• Contribute by sharing inputs towards development of new tools and products
• Update product and internal documentation regularly
• Explore avenues, plan and ideate to improve the overall quality function

• 2-3 years’ minimum experience in the Market Research service industry preferred
• Enterprising, curious and enthusiastic to learn new tools and processes
• Data Analysis: able to spot patterns and irregularities within data sets of different sizes
• Making Order out of Chaos: Highly organized and proactive
• Have a commercial mindset to understand the impact of actions
• Team player with the ability to communicate clearly
• Proficiency in written and oral communication in English

• Tech-savvy with proficiency in using MS-Office products
• Excel V-lookups
• Pivot tables with filtering/formulas/etc
• De-duplications checks
• Experience in handling Market Research data checks and validation
• Ability to manipulate large files
• Provide clear, concise feedback on data findings
• Add suggestions on needed improvements
• Knowledge of Sampling criteria and panel handling is a big advantage

What is the last date for applying to the job?

Which countries are accepted for this remote job?