Customer Success Management Remote Jobs
Find remote jobs requiring Customer Success Management skills. Apply now and work from anywhere.
Customer Success Management is about helping customers get real value from a product or service over time. It includes onboarding new users, guiding product adoption, gathering feedback, and working to resolve issues before they become bigger problems. A customer success manager combines product knowledge, empathy, and coordination to help customers reach their goals.
This skill works well for remote roles because most customer interactions can happen online. Teams use email, video calls, chat, and shared workspaces to build relationships and track outcomes from anywhere. Remote setups also let managers respond flexibly to customers in different time zones.
Many industries rely on customer success to keep customers engaged and growing. Common areas include:
- Software as a service and cloud platforms
- Fintech and payments
- E-commerce and marketplaces
- Healthcare and health technology
- Education technology and online learning
- Professional services and subscription businesses
To improve in this skill, start by learning the product deeply and listening to customers to understand their goals. Practice clear written and verbal communication, prioritize follow through, and learn to use CRM and analytics tools to measure adoption and retention. Seek feedback, shadow experienced managers, and take on small projects that let you coordinate cross-functional responses to customer needs.
Manager, Customer Success - Secondary Education
Charlotte, NC
1 week ago
Customer Success Management
Data Analysis
EdTech/SaaS
Turnitin, LLC
Full-Time
Manager
YEAR $91935 - $153225
Senior Customer Success Manager
Warsaw, Poland
1 week ago
Client Relationship Management
Customer Success Management
KPI Tracking
Unit4
Full-Time
Senior Manager
Senior Director, Customer Engagement (Americas)
San Diego, California
1 week ago
AI/ML Adoption
Consumption-based Revenue Models
Customer Success Management
ServiceNow
Full-Time
Senior Manager
YEAR $185200 - $333400
Principal Customer Success Manager
Vienna, Virginia
2 weeks ago
AI Integration
Customer Success Management
Mentoring And Leadership
ServiceNow
Full-Time
Senior Manager
YEAR $148400 - $259700
Senior Customer Success Manager - T Cloud Public
Budapest, Debrecen, Szeged, Pécs, Hungary
2 weeks ago
APIs & Integration
AWS/Azure/Google Cloud
Cloud Architecture
Deutsche Telekom IT Solutions
Full-Time
Senior Manager
Customer Success Manager
Bangalore, India
4 weeks ago
AI Integration & Automation
Client Relationship Management
Customer Success Management
ServiceNow
Full-Time
Manager
VP, Global Customer Success & Support
Worldwide
1 month ago
AI/Automation & Machine Learning
Customer Success Management
Data Analysis & Metrics
Jumpcloud
Full-Time
Senior Manager
Principal Customer Success Manager
Denver, COLORADO
1 month ago
Cross-Functional Leadership
Customer Success Management
Enterprise Account Management
ServiceNow
Full-Time
Senior Manager
YEAR $133600 - $233800
Manager, Strategic Customer Success
Santa Clara, CALIFORNIA
1 month ago
Account/Portfolio Risk Management
Cross-functional Influence
Customer Success Management
ServiceNow
Full-Time
Manager
YEAR $113700 - $199000
Principal Customer Success Executive
Addison, Texas
1 month ago
AI Integration & Automation
C-level Stakeholder Management
Customer Success Management
ServiceNow
Full-Time
Senior Manager
Senior Customer Success Manager (T Cloud Public)
Hungary
1 month ago
APIs And Developer Tools
AWS/Azure/Google Cloud
Cloud Technologies (IaaS/PaaS/SaaS)
Deutsche Telekom IT Solutions
Full-Time
Senior Manager
Customer Success Executive
Waltham, Massachusetts
1 month ago
AI Integration
Customer Success Management
Mentoring
ServiceNow
Full-Time
Senior Manager
YEAR $133600 - $233800
Senior Customer Success Manager
Chicago, Illinois
1 month ago
Account Management
Customer Onboarding
Customer Success Management
ServiceNow
Full-Time
Senior Manager
YEAR $102300 - $159000
Senior Customer Success Manager - Open Telekom Cloud
Budapest, Debrecen, Szeged, Pécs, Hungary
1 month ago
APIs & Integration
Cloud Technologies (IaaS/PaaS/SaaS)
Customer Success Management
Deutsche Telekom IT Solutions
Full-Time
Senior Manager
Senior Director, Customer Success
United States
1 month ago
Account Management
Customer Success Management
Gainsight
Nearmap
Full-Time
Senior Manager
Senior Implementation Consultant
Worldwide
1 month ago
Client Onboarding
Customer Success Management
Project Management
Branch
Full-Time
Senior Manager
Customer Success Director - Live
United States
1 month ago
Commercial Strategy & Upselling
Customer Success Management
Live Casino / Live Dealer Operations
Playtech
Full-Time
Senior Manager
YEAR $160000 - $220000
Senior Customer Success Manager
Santa Clara, CALIFORNIA
2 months ago
AI Integration And Automation
Customer Success Management
Problem Analysis And Resolution
ServiceNow
Full-Time
Senior Manager
YEAR $113700 - $177650
Senior Manager, Customer Success
United States
2 months ago
Customer Success Management
Executive Stakeholder Management
Renewals & Forecasting
SmartRecruiters Inc
Full-Time
Senior Manager
Senior Customer Success Manager
Chicago, IL
2 months ago
CRM & Account Planning
Customer Success Management
SaaS Adoption
Nexthink
Full-Time
Senior Manager
Senior Customer Success Manager
Santa Clara, CALIFORNIA
2 months ago
AI Integration
Customer Success Management
Project Management
ServiceNow
Full-Time
Senior Manager
Principal Customer Success Manager
São Paulo, Brazil
3 months ago
AI Integration
Customer Success Management
Mentoring & Coaching
ServiceNow
Full-Time
Senior Manager
Customer Success Manager
Birmingham, United Kingdom
3 months ago
Account Management
Customer Success Management
Data-driven Analytics
QAD, Inc.
Full-Time
Manager
Senior Customer Success Manager - ERP
Birmingham, United Kingdom
3 months ago
Account Renewal & Upsell
Customer Health Analytics (CRM/Gainsight)
Customer Success Management
QAD, Inc.
Full-Time
Senior Manager
Customer Success Manager
San Diego, California
3 months ago
AI Integration
Cross-functional Collaboration
Customer Success Management
ServiceNow
Full-Time
Manager
YEAR $89600 - $147800
Customer Success Manager
Boston, Massachusetts
4 months ago
Cloud Architecture
Communication
Customer Success Management
Cyberark
Full-Time
Manager
YEAR $82000 - $120000
Customer Success Manager
Itasca, IL
4 months ago
Communication & Relationship Building
Customer Success Management
Delivery Program Management
IFS
Full-Time
Manager
YEAR $130000 - $145000
Customer Success Manager
Worldwide
4 months ago
Account Management
Communication
Customer Success Management
Wishpond Technologies
Full-Time
Manager
Customer Success Manager
Vienna, Virginia
4 months ago
AI Integration
Cross-functional Collaboration
Customer Success Management
ServiceNow
Full-Time
Manager
YEAR $97800 - $161400
Customer Success Manager
Birmingham, United Kingdom
4 months ago
Account Management
Customer Health Analytics
Customer Success Management
QAD, Inc.
Full-Time
Manager