Customer Success Management Remote Jobs
Find remote jobs requiring Customer Success Management skills. Apply now and work from anywhere.
Customer Success Management is about helping customers get real value from a product or service over time. It includes onboarding new users, guiding product adoption, gathering feedback, and working to resolve issues before they become bigger problems. A customer success manager combines product knowledge, empathy, and coordination to help customers reach their goals.
This skill works well for remote roles because most customer interactions can happen online. Teams use email, video calls, chat, and shared workspaces to build relationships and track outcomes from anywhere. Remote setups also let managers respond flexibly to customers in different time zones.
Many industries rely on customer success to keep customers engaged and growing. Common areas include:
- Software as a service and cloud platforms
- Fintech and payments
- E-commerce and marketplaces
- Healthcare and health technology
- Education technology and online learning
- Professional services and subscription businesses
To improve in this skill, start by learning the product deeply and listening to customers to understand their goals. Practice clear written and verbal communication, prioritize follow through, and learn to use CRM and analytics tools to measure adoption and retention. Seek feedback, shadow experienced managers, and take on small projects that let you coordinate cross-functional responses to customer needs.
Enterprise Customer Success Manager
Newton, Massachusetts
4 months ago
Active Directory/LDAP
Cloud Architecture (AWS/Azure/GCP)
Customer Success Management
Cyberark
Full-Time
Manager
YEAR $101000 - $148000
Director, Customer Success
New Orleans Station, LA
4 months ago
CRM (Salesforce)
Customer Success Management
Data Analysis & Reporting
Cint
Full-Time
Senior Manager
YEAR $135000 - $150000
Principal Customer Success Manager
São Paulo, Brazil
4 months ago
Client Advocacy
Customer Success Management
Leadership And Mentoring
ServiceNow
Full-Time
Senior Manager
Sr Customer Success Manager
São Paulo, Brazil
4 months ago
AI Integration
Customer Success Management
Problem Solving
ServiceNow
Full-Time
Senior Manager
Customer Success Manager - Georgia
American Fork, UT
4 months ago
Client Relationship Management
Cross-functional Collaboration
Customer Success Management
Youscience
Full-Time
Manager
Sr. Customer Success Manager
Atlanta
4 months ago
Account Management
CRM And CS Platforms (Salesforce, Gainsight/ChurnZero)
Customer Success Management
QAD, Inc.
Full-Time
Senior Manager
YEAR $100000 - $135000
Sr Director, Customer Success
Carlsbad, CA
5 months ago
Account Management
Customer Success Management
Gainsight
Nearmap
Full-Time
Senior Manager
Customer Success Manager - Mid-Market
Ottawa, Canada
5 months ago
Account Management
Customer Success Management
Product Adoption
Jitterbit
Full-Time
Manager
Principal Customer Success Executive
Vienna, Virginia
5 months ago
Customer Advocacy
Customer Success Management
Project Management
ServiceNow
Full-Time
Senior Manager
Customer Success Manager
Sydney, Australia
5 months ago
Communication
Customer Success Management
Data Analysis
Momentus Technologies
Full-Time
Manager
Head of Customer Success Management
Munich, Germany
5 months ago
Account Management
Analytical Skills
Customer Success Management
Quadient
Full-Time
Manager
Lead - Customer Success (Top-Tier Accounts)
Toronto, Canada
5 months ago
Account Management
Cross-functional Collaboration
Customer Success Management
Freshworks
Full-Time
Experienced
YEAR $116678 - $167537
Customer Success Executive
Addison, Texas
5 months ago
Business Transformation
C-Level Relationship Building
Customer Success Management
ServiceNow
Full-Time
Experienced
Customer Success Manager - Utilities | AIP, EAM
Itasca, IL
6 months ago
Customer Advocacy
Customer Success Management
Executive Relationship Building
IFS
Full-Time
Experienced
YEAR $125000 - $145000
Sr. Customer Success Manager
Atlanta
6 months ago
Communication Skills
Customer Success Management
Data Analysis
QAD, Inc.
Full-Time
Senior Manager
YEAR $100000 - $135000
Customer Success Manager
Singapore, Singapore
6 months ago
Communication Skills
Customer Success Management
Problem-solving
Momentus Technologies
Full-Time
Experienced
Customer Success Manager - Retail & Hospitality
Addison, Texas
6 months ago
AI Integration
Customer Relationship Management
Customer Success Management
ServiceNow
Full-Time
Experienced
Customer Success Manager, Regional Lead
EMEA
6 months ago
Communication Skills
Customer Engagement
Customer Success Management
Worldly
Full-Time
Manager
YEAR $80000 - $105000
Customer Success Manager
EMEA
6 months ago
Communication Skills
Customer Engagement
Customer Success Management
Worldly
Full-Time
Manager
YEAR $80000 - $105000
Head of Customer Success Management
Munich, Germany
6 months ago
Analytical Skills
Customer Relationship Management
Customer Success Management
Quadient
Full-Time
Manager
Customer Success Manager
Boston, Massachusetts
6 months ago
Customer Success Management
Cybersecurity
Executive Engagement
Cyberark
Full-Time
Experienced
YEAR $82000 - $132000
Sr Customer Success Manager- Finserv
Addison, Texas
6 months ago
Communication
Customer Success Management
Problem Solving
ServiceNow
Full-Time
Experienced
Customer Success Manager - Financial Services
Waltham, Massachusetts
6 months ago
Customer Relationship Building
Customer Success Management
Product Adoption
ServiceNow
Full-Time
Experienced
YEAR $88000 - $125000
Customer Success Manager (Japan Remote)
Tokyo, Japan
6 months ago
Account Management
Communication Skills
Customer Success Management
Turnitin, LLC
Full-Time
Experienced
Customer Success Manager
United States
6 months ago
Account Management
Communication Skills
Conflict Resolution
SQUIRE
Full-Time
Experienced
YEAR $70000 - $78000
Sr Customer Success Manager
Addison, Texas
7 months ago
Customer Engagement
Customer Success Management
Risk Management
ServiceNow
Full-Time
Experienced
Strategic Customer Success Manager
Germany, Belgium
7 months ago
Customer Success Management
Data Analytics
Project Management
TrendMiner
Full-Time
Experienced
Customer Success Manager
Europe, UK
7 months ago
Account Management
Customer Success Management
Emotional Intelligence
Kentik
Full-Time
Experienced
Principal Customer Success Executive
Addison, Texas
7 months ago
Business Transformation
C-Level Relationship Building
Cross-Functional Leadership
ServiceNow
Full-Time
Expert
Senior Customer Success Manager
Remote - USA
7 months ago
Communication
Critical Thinking
Customer Success Management
Zscaler Red Canary
Full-Time
Senior Manager