Customer Success Management Remote Jobs
Find remote jobs requiring Customer Success Management skills. Apply now and work from anywhere.
Customer Success Management is about helping customers get real value from a product or service over time. It includes onboarding new users, guiding product adoption, gathering feedback, and working to resolve issues before they become bigger problems. A customer success manager combines product knowledge, empathy, and coordination to help customers reach their goals.
This skill works well for remote roles because most customer interactions can happen online. Teams use email, video calls, chat, and shared workspaces to build relationships and track outcomes from anywhere. Remote setups also let managers respond flexibly to customers in different time zones.
Many industries rely on customer success to keep customers engaged and growing. Common areas include:
- Software as a service and cloud platforms
- Fintech and payments
- E-commerce and marketplaces
- Healthcare and health technology
- Education technology and online learning
- Professional services and subscription businesses
To improve in this skill, start by learning the product deeply and listening to customers to understand their goals. Practice clear written and verbal communication, prioritize follow through, and learn to use CRM and analytics tools to measure adoption and retention. Seek feedback, shadow experienced managers, and take on small projects that let you coordinate cross-functional responses to customer needs.
Customer Success Executive - Retail and Hospitality
Santa Clara, CALIFORNIA
7 months ago
Business Transformation
C-Level Relationship Building
Cross-Functional Leadership
ServiceNow
Full-Time
Experienced
Technical Customer Success Manager
New York
7 months ago
API
Communication
Customer Success Management
Photoroom
Full-Time
Experienced
Senior Customer Success Manager
USA
7 months ago
Account Management
Customer Success Management
Enterprise Customer Engagement
Optimize Partners
Full-Time
Experienced
Customer Success Manager
USA
7 months ago
Change Management
Customer Success Management
Interpersonal Skills
Streamline Healthcare Solutions
Full-Time
Experienced
Customer Success Executive
Santa Clara, CALIFORNIA
7 months ago
Business Transformation
C-Level Relationship Building
Customer Success Management
ServiceNow
Full-Time
Experienced
Customer Success Manager
USA
7 months ago
Communication Skills
CRM Tools
Customer Success Management
Reforge
Full-Time
Experienced
YEAR $95000 - $135000
Senior Customer Success Manager
USA
7 months ago
Cross-functional Collaboration
Customer Success Management
Executive Communication
Amount
Full-Time
Senior Manager
YEAR $123750 - $165000
Customer Success Executive
Santa Clara, CALIFORNIA
7 months ago
Business Transformation
C-Level Relationship Building
Cross-Functional Leadership
ServiceNow
Full-Time
Experienced
Principal Customer Success Executive
Santa Clara, CALIFORNIA
7 months ago
Business Transformation
C-Level Relationship Building
Customer Success Management
ServiceNow
Full-Time
Experienced
Cloud Customer Success Manager
USA
7 months ago
AWS/Azure/Office365
Cloud Billing & Licensing
Customer Relationship Building
Greenpages
Full-Time
Manager
VP of Customer Success
Remote
7 months ago
Customer Retention
Customer Success Management
SAAS
UConnect
Full-Time
Manager
YEAR $160000 - $180000
Principal Customer Success Executive
Santa Clara, CALIFORNIA
8 months ago
Business Transformation
C-Level Relationship Building
Cross-Functional Leadership
ServiceNow
Full-Time
Experienced
Customer Success Manager - HCLS
Santa Clara, CALIFORNIA
8 months ago
AI Applications
Customer Relationship Management
Customer Success Management
ServiceNow
Full-Time
Experienced
YEAR $88000 - $116000
Customer Success Manager
CÃ Mau, Viet Nam
8 months ago
Client Relationship Management
Communication Skills
Customer Success Management
Insidea
Full-Time
Experienced
Head of Success
Argentina
8 months ago
Bilingual Proficiency (English/Spanish)
Customer Success Management
Leadership
Herrera Headhunters.
Full-Time
Manager
YEAR $48000 - $84000
Customer Success Manager
Mumbai, India
8 months ago
Client Relationship Management
Communication Skills
Customer Success Management
Insidea
Full-Time
Experienced
Principal Customer Success Executive
Santa Clara, CALIFORNIA
8 months ago
Business Transformation
C-Level Relationship Building
Customer Success Management
ServiceNow
Full-Time
Experienced
Customer Success Manager
Warsaw, Poland
8 months ago
Client Relationship Management
Communication Skills
Customer Success Management
Insidea
Full-Time
Experienced
Team Lead - Customer Success Specialist
Europe
8 months ago
Communication Skills
Customer Success Management
Gaming Industry Knowledge
Tyrads PTE. LTD.
Full-Time
Manager
Senior Manager, Customer Success
USA
8 months ago
Account Management
Customer Success Management
Retention Strategies
Meridio
Full-Time
Senior Manager
Senior Customer Success Business Partner
Italy
8 months ago
Communication Skills
Customer Success Management
Enterprise Customer Management
Anaplan
Full-Time
Experienced
Sr Customer Success Manager
Santa Clara, CALIFORNIA
8 months ago
Customer Retention
Customer Success Management
Risk Management
ServiceNow
Full-Time
Senior Manager
YEAR $116000 - $135000
Customer Success Manager - AI Image Analysis
Europe
8 months ago
Account Management
Customer Success Management
Image Analysis Software
Danaher
Full-Time
Experienced
Principal Customer Success Executive
Addison, Texas
8 months ago
Business Transformation
C-Level Relationship Building
Cross-Functional Leadership
ServiceNow
Full-Time
Expert
Customer Success Manager
Warsaw, Poland
8 months ago
Client Relationship Management
Communication Skills
Customer Success Management
Insidea
Full-Time
Experienced
Senior Customer Success Manager
USA
8 months ago
Account Management
Communication Skills
Customer Success Management
Technosylva
Full-Time
Experienced
Sr. Manager - Customer Success
USA
8 months ago
Account Management
Communication
Customer Success Management
Freshworks Inc
Full-Time
Senior Manager
YEAR $166400 - $239200
Customer Success Manager
USA
8 months ago
Communication Skills
CRM
Customer Success Management
Rentable
Full-Time
Experienced
Sr. Manager - Customer Success
Boston, MA
8 months ago
Account Management
Customer Engagement
Customer Success Management
Freshworks
Full-Time
Senior Manager
YEAR $166400 - $239200
Customer Success Executive
Addison, Texas
8 months ago
Business Transformation
C-Level Relationship Building
Cross-Functional Leadership
ServiceNow
Full-Time
Experienced