Full-Time Principal Customer Success Executive
ServiceNow is hiring a remote Full-Time Principal Customer Success Executive. The career level for this job opening is Experienced and is accepting Santa Clara, CALIFORNIA based applicants remotely. Read complete job description before applying.
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ServiceNow
Job Title
Principal Customer Success Executive
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
Santa Clara, CALIFORNIA
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Job Details
The Principal Customer Success Executive leads post-sales activities for valuable accounts, driving ServiceNow’s value by accelerating customer success, ensuring renewals, and maximizing business transformation impact.
What You Get to Do:
- Drive Post-Sales Success: Align ServiceNow’s offerings to customer goals.
- Collaborate Strategically: Partner with Account Executives to execute strategies.
- Mitigate Risks and Drive Value: Proactively identify potential risks.
- Focus on KPIs: Guide the Customer Success team to meet KPIs.
- Foster Strategic Alignment: Build relationships with leaders and incorporate feedback.
- Advocate for Innovation: Drive innovative solutions for customers.
- Set Success Metrics: Establish clear metrics and review progress.
The ideal candidate will have experience leading digital business transformations and advising executives.
To be successful in this role, you will need:
- Experience in leveraging or critically thinking about how to integrate AI.
Skills
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Principal Customer Success Executive at ServiceNow is
8th of November 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Santa Clara, CALIFORNIA
] applicants. .
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