Full-Time Strategic Account Coordinator - Direct Mail
RR Donnelley is hiring a remote Full-Time Strategic Account Coordinator - Direct Mail. The career level for this job opening is Experienced and is accepting Chicago, IL based applicants remotely. Read complete job description before applying.
RR Donnelley
Job Title
Strategic Account Coordinator - Direct Mail
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
Chicago, IL
Salary
YEAR $55100 - $82700
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Job Details
The Strategic Account Coordinator serves as the direct liaison between the client, sales, and production facilities, ensuring timely and accurate production of the client’s program(s). Serves as the primary point of contact for mid to large-size clients.
Responsibilities:
- Applies knowledge of client’s business requirements to execute successful print/direct mail programs
- Engages clients to gather job specifications and translates their requirements into detailed manufacturing and shipping/postal instructions
- Reviews client requirements for adherence to platform capabilities.
- Accurately communicates client requirements to internal or external production/service providers.
- Confer with clients throughout production to keep them informed of the status of jobs and coordinate changes to jobs.
- Troubleshoots specifications and enters orders into production and modifies order instructions for manufacturing as needed.
- Acts as a communication link between external clients and all internal departments.
- Manages and develops relationships with client contacts.
- Expected to provide recommendations that bolster improved quality, client satisfaction, increased productivity, and lower operating costs.
- Maintains knowledge of market conditions, pricing, and competitive activity
- Creates/develops process documentation, workflows, and job aids for internal and external purposes
- Manages the production process from order entry until final delivery and invoicing of client’s product, ensuring client requirements are met.
- Maintains active communication with and provide job status updates to customer, sales, and manufacturing as needed.
- Assists Sales in developing Business Review Presentations and may participate in the review.
- Must be able to work remotely with minimal supervision
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Strategic Account Coordinator - Direct Mail at RR Donnelley is
3rd of January 2026
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Chicago, IL
] applicants. .
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