Full-Time Client Services Specialist I
SGS is hiring a remote Full-Time Client Services Specialist I. The career level for this job opening is Entry Level and is accepting Remote, NY based applicants remotely. Read complete job description before applying.
SGS
Job Title
Client Services Specialist I
Posted
Career Level
Full-Time
Career Level
Entry Level
Locations Accepted
Remote, NY
Salary
HOUR $24 - $27
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Job Details
The Client Service Specialist is a key member of the Client Service team, serving as the client advocate and laboratory liaison. By building a strong working relationship with our clients and our technical staff, the Client Services Specialists guide the successful completion of clients' projects from first contact, through the lab (analytical details & status), to final deliverables and invoicing.
Job Functions:
- Answers questions and assists clients with method and equipment selection to fit project needs based on technical knowledge of method limitations, field conditions, analytical compatibility, etc.
- Assists clients in understanding reported results, how they compare to Occupational Exposure Limits, and how anomalies may impact reported data.
- Works with clients to resolve disputes to the satisfaction of both parties, including reduction in fees, free shipping, etc.
- Troubleshoots sampling issues, including equipment malfunction and sampling setup errors.
- Enters orders for supplies to ship to clients for sample collection.
- Acts as the client liaison to the laboratory to ensure all aspects of the project are carried out in the best interest of the client and the laboratory.
- Provides quotes and reviews invoice pricing for sample submissions.
Requirements:
- Bachelor’s degree or equivalent in Environmental Science, Biology, Chemistry, or a related field.
- Minimum of 2 years’ relevant experience (Strongly Preferred)
- Customer service experience
- Understanding of environmental data and/ or EPA methodology.
- Promotes a positive working atmosphere and represent SGS in a positive manner inside and outside of the laboratory.
- Adheres to internal standards, policies and procedures.
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Client Services Specialist I at SGS is
2nd of January 2026
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Remote, NY
] applicants. .
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