Full-Time Account Manager

About the Job

The account manager will be responsible to acquire new clients to meet the target sales budget while maintaining the existing accounts and Secure the retailers cooperation continuity improving the conditions of existing cooperation agreements with current retailer partners

Sourcing for strategic new retailers, enhancing features & inputs from existing ones

Drive sales, cooperation renewals and overall growth of existing retailers securing sustainable and long-term pipeline, revenue opportunities ensuring an accurate forecasting; maintain C-suite customer relationships

• Develop a strategic understanding of our retailer’s industry/business/markets/clusters
• Partner with Customer Success and other relevant functions to define strategic Account Plans and JBPs and remove roadblocks
• Drive strategic action plan to tackle Voice of the Customer feedback
• Lead and inspire sales teams, enhancing their skills and improving their experience
• Seek strategic alliances leveraging partnerships with third parties (for Pricing, Assortment, Loyalty, OSA, Business Intelligence and Collaborative programs) to create strong dependency of retailers on our capabilities and information.
• Ensure proactive alignment of NIQ value proposition to customers' needs and trends

Throughout your tenure, you will demonstrate the following competencies:

• Relationship Building: Develop effective long-term professional interactions with customers based on trust working toward the best interest of those involved providing positive results.
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• Active listening: Enhance mutual understanding in communicating with customers by expressing genuine interest in, and providing full attention to, the content and meaning of customers’ messages
• Information seeking: Curiosity and desire to know more about things, people, or issues. This involves going beyond routine questions and includes digging or pressing for exact information; resolving discrepancies by asking in-depth questions; or conducting less-focused environmental scanning for opportunities or miscellaneous information that may be used in the future
• Influence and persuasion: Persuading, convincing, influencing, or impressing others in order to get them to support a specific agenda, make a specific type of impression, or take a specific course of action.
• Negotiation: Identify key bargaining points for all parties and work effectively toward win-win solutions
• Composure and resiliency: Effectively deal  with pressure, maintain focus and intensity, and remain optimistic and persistent, even under adversity. Have the ability and propensity to recover quickly from setbacks, rejections, and conflicts and to maintain self-control in the face of hostility or provocation.
• Organizational Savvy: Gather and accurately assess information related to the organization’s formal and informal communication channels and power relationships
• Business Acumen: Makes sound business decisions based on a strong understanding of the company’s business model, strategic goals, and relevant policies, as well as best practices and current technologies in their own discipline or functional area.
    
• Min. 5+, typically 10+ years of related experience
• Solid sales skills and developed sales expertise in target scope
• Solid understanding of data analytics industry, business model, products, services and solutions.
• Solid understanding of market trends and its interdependencies impacting customers
• Each market to expand and adapt according to the market, account, technical needs, language, knowledge of specific systems, etc.