Full-Time Agile Delivery Manager

Purpose of role We’re Entain. Our vision is to be the world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for our customers, revolutionising the gambling space as we go. We’re home to a global family of more than 25 well-known brands, and with a focus on sustainability and growth, we will transform our sector for our players, for ourselves and for the good of entertainment. The Agile Delivery Manager supports the pillars at sub domain level. They are focused on value delivery and outcomes. They use a raft of data and metrics to detect trends, identify patterns and solve problems. They partner with Engineering and Product to reduce waste to help teams achieve Autonomy, Accountability and Alignment to value outcomes.

Key responsibilities

• Lead, mentor, and coach a team of Agile Leads
• Be recognized as an expert in agile delivery across the product and technology organisation
• Review and develop processes, methodologies, and agile best practices for product and project delivery, ensuring consistency, efficiency, and quality
• Facilitate communication and collaboration between pillar sub domains to promote knowledge sharing, innovation, and the identification of opportunities for cross-functional improvement
• Analyze performance metrics and KPIs to identify trends and areas for continuous improvement
• Be an expert problem solver; deploying a range of mechanisms to identify, analyze and drive out resolutions
• Support the definition, documentation, and execution of small projects or sub-projects, agreeing and reviewing project approach, engagement, and communications plans and quality and performance criteria with project partners
• Support complex sub domain projects, coordinating analysis, delivery, recommendation, and implementation whilst ensuring governance is maintained
• Support issue escalations, dependencies, and project changes, ensuring timely intervention and communication to stakeholders
• Proactively identify and manage risk through regular assessment and diligent execution of controls and mitigations, proactively raising any concerns
• Support the development, documentation, and implementation of projects and change initiatives in line with Entain Group policies and strategies, defining and maintaining realistic project plans and tracking progress against agreed quality and performance criteria
• Support timely reporting on project performance and where decision-making is required, providing all information needed to enable well-informed decision-making
• Ensure 3rd party project delivery activity complies with the commercial obligations, risks, and interdependencies defined within external delivery contract for their projects
• Be laser focused on delivery

Specialist skills and experience

• In-depth understanding of the product lifecycle and delivery of business outcomes
• Proficient in all aspects of delivery including selection of framework to use
• Good understanding of Agile Methodologies
• Can select a set of adaptive and collaborative approaches to product and project management that prioritize flexibility, customer involvement, and iterative progress
• Experienced in Continuous Improvement, the ability to systematically identify, analyze, and implement incremental enhancements and optimizations in processes, practices, and products, fostering a culture of ongoing learning and refinement within an organization
• Previous experience of organizational transformation and change management
• A good understanding of Governance & Assurance, and the ability to apply organizational policies and procedures to manage and control organization processes
• Well-versed in conflict resolution; resolves customer conflicts and identifies, remediates potential areas of risk
• Investigating, documenting, and resolving conflicts and issues
• Uses data to solve complex problems
• Can interpret and communicate complex data sets presenting findings in a clear, concise, and organized manner to inform decision-making, support problem-solving, and facilitate understanding among relevant stakeholders
• Well-versed in removing impediments
• Identifies, evaluates, and manages interference, obstacles, and potential risks that have a negative impact on the sprints' velocity or overall performance
• Good knowledge of organizational strategy and how that relates to their own teams vision, mission, strategy, and OKRs
• Solid understanding of how to drive value outcomes in teams

Managerial/leadership responsibilities

• Develop and communicate clear goals and objectives for the team aligned to our business strategy
• Recruit, develop, and retain top talent, actively coaching the team to develop and grow, creating development opportunities as they arise
• Create a positive and productive work environment that motivates and inspires people to perform their best work

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