Full-Time AI Prompt Engineer

We are looking for an Applied AI Engineer to:

• Design, develop, and maintain AI-powered applications aligned with business goals.
• Develop and maintain connections to third-party platforms through APIs.
• Implement and maintain retrieval-augmented generation (RAG) and vector stores for automation and defect detection.
• Fine-tune and optimize LLM prompts and workflows for accuracy and efficiency.
• Build internal applications to enhance operational efficiency.
• Develop and deploy cloud-native solutions in AWS (Bedrock, Lambda, Aurora, S3).
• Optimize application performance, efficiency, and scalability.
• Collaborate with cross-functional teams to gather feedback and iterate on AI-driven features.
• Stay current with GenAI frameworks, multi-agent orchestration techniques, and emerging AI tools.

Good to have:

• Strong foundation in programming across multiple languages (Python, JavaScript, C++, Java, Go, Rust).
• Prior experience with cloud platforms (AWS, Google).
• Familiarity with multi-agent AI frameworks (LangChain, AutoGen, CrewAI, LlamaIndex).
• Background in call center/contact center technology (bonus).
• Demonstrated problem-solving and ability to deliver within tight deadlines.
• Ability to articulate technical concepts to non-technical stakeholders and collaborate across teams.

Non-negotiable Requirements:

• 3+ years of professional software development.
• 1–2 years of hands-on AI/ML experience.
• Experience with LLMs (OpenAI, Anthropic, AWS Bedrock, etc.).
• Solid understanding of APIs, databases, and cloud-native architecture.
• Excellent written and verbal communication skills.
• Ability to work independently as a self-starter and thrive in a collaborative environment.

Industry/Tools Experience:

• Generative AI frameworks and multi-agent orchestration (LangChain, AutoGen, CrewAI, LlamaIndex).
• LLMs (OpenAI, Anthropic, AWS Bedrock).
• Cloud-native architecture and AWS tools (Lambda, Aurora, S3, Bedrock).
• Programming in Python, JavaScript, C++, Java, Go, Rust.
• APIs and database integration.
• Bonus: Call center/contact center industry knowledge.

What is the last date for applying to the job?

Which countries are accepted for this remote job?