Full-Time AI Technical Program Manager

Dscout is a flexible Experience Research Platform for capturing in-context insights from high-quality participants, bridging the gap between product teams and users. Leading brands like Sonos, Spotify, Duolingo and Best Buy use Dscout to test ideas, iterate quickly, collaborate, and build confidently.

We are expanding our smart and driven team and would love for you to join us.

As Dscout's AI Technical Program Manager, you will report directly to our Head of AI and spearhead efforts to harness breakthroughs in ML/AI. You will lead a full-stack team of experts in user research, AI, and software development, driving the strategic direction and execution of AI-powered initiatives.

Your role will be critical in project managing a cross-functional team and delivering innovative features - from initial research to production - advancing Dscout's AI capabilities and product offerings.

Working Hours

Standard Hours: 9:00 AM – 5:00 PM CT

While working these core hours is expected in this role, we know that from time-to-time life happens and we can be flexible to meet your needs.

What you will do:

• 6-8 years of experience
• Lead a cross-functional team to drive AI/ML exploration and development.
• Influence the strategic direction and define roadmaps for AI/ML exploration, aligning it with the overall business objectives and user research goals.
• Design and execute cross-functional experiments and studies to explore the capabilities and potential applications of AI/ML in user research.
• Collaborate with other stakeholders, such as product managers, designers, and engineers, to integrate AI/ML findings into product development processes and drive user-centric decision-making.
• Stay up-to-date with the latest developments and advancements in AI/ML technology, user research methodologies, and industry trends, and apply this knowledge to continuously improve the team's approaches and methodologies.
• Communicate and present research findings, insights, and recommendations to internal and external stakeholders, including senior management, product teams, and customers, in a clear and concise manner.

What you need to have:

• Advanced degree in a relevant field such as computer science, data science, human-computer interaction, or related disciplines.
• Proficiency in programming languages commonly used in AI, such as Python, and experience with data analysis techniques.
• Strong expertise in large language models, and their applications in natural language processing, sentiment analysis, and content generation.
• Proven experience in leading teams and managing complex projects in the field of user research, AI, machine learning, or related areas.
• Strong product orientation and experience being part of teams that ship machine learning and AI code to production.
• Solid understanding of user research methodologies, data analysis, and statistical techniques.
• Excellent communication skills, both written and verbal, with the ability to effectively convey complex research findings to diverse audiences.
• Ability to work in a fast-paced, collaborative, and dynamic environment, and adapt to changing priorities and requirements.
• Strong analytical, critical thinking, and problem-solving skills, with a keen eye for detail and accuracy.
• Passion for innovation, curiosity, and a drive to push the boundaries of what is possible in user research using AI/ML.

What is the last date for applying to the job?

Which countries are accepted for this remote job?