Full-Time Associate, Process Improvement (AI Applications)

• Become a subject matter expert in all of our internal AI Applications and their capabilities.
• Apply prompt engineering and prompt engineering frameworks to optimize AI output for different business needs.
• Create marketing materials, including written copy, graphics, and presentations, to promote AI initiatives.
• Create Documentation and User Guides on Internal AI Applications
• Design Workflow Diagrams in Confluence, Draw.io, or Visio
• Track work progress, issues, and milestones in Jira, ensuring projects remain on schedule.
• Manage and follow up on projects, ensuring deadlines are met and deliverables are completed to standard.
• Lead Intake Meetings for Process Improvement Projects
• Develop and deliver AI and prompt engineering training sessions for internal teams.
• Record and edit videos for training, marketing, and project updates.
• Provide guidance on what AI can and cannot do, setting realistic expectations for stakeholders.
• Collaborate across departments to ensure successful AI project implementation.

• 3+ years of business analyst experience.
• Knowledge of process management methodologies such as BPM, Lean, Six Sigma, Agile etc.
• 2+ years of experience in AI-related roles, digital marketing, or project coordination.
• Demonstrated expertise in prompt engineering and familiarity with prompt frameworks.
• Consulting Experience
• Proven ability to train individuals and teams in AI tools and workflows.
• Strong project management skills with hands-on Jira experience.
• Proficiency in recording and editing videos (basic to intermediate).
• Strong understanding of AI capabilities, limitations, and ethical considerations.
• Excellent written and verbal communication skills for creating marketing materials and training content.
• Ability to work cross-functionally and manage multiple priorities.

• Experience in AI marketing or technology adoption campaigns.
• Familiarity with AI tools beyond chat-based models (e.g., image generation, speech-to-text).
• Knowledge of agile workflows and sprint planning in Jira.
• Basic graphic design or content creation skills.
• Background in enterprise or corporate environments.
• Experience working with RPA Solutions

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