Full-Time Bookkeeper

Company Description

Why You’ll Love Working Here: If you're passionate about helping small businesses, thrive in a collaborative environment, and value candor, impact, and care, you'll feel at home at Bench. We offer a remote-first culture, career development opportunities, and a supportive team environment.

Job Description

What You’ll Be Doing:

1. Bookkeeping & Account Management
2. Categorize transactions, reconcile accounts, and maintain accurate ledgers
3. Identify discrepancies and make necessary account adjustments
4. Conduct monthly reviews to ensure financial accuracy
5. Client Support & Communication
6. Serve as the primary contact for assigned clients
7. Provide clear, empathetic guidance via chat, email, and phone
8. Build meaningful relationships with small business owners
9. Problem Solving & Ownership
10. Proactively identify and resolve issues
11. Take full ownership of client satisfaction and deliverables
12. Collaborate across teams using tools like Bench App, Salesforce, and Slack

Qualifications

What You’ll Bring:

• 2+ years of U.S. bookkeeping or tax filing experience
• Strong communication skills and customer service mindset
• Proficiency in QuickBooks, Xero, or similar software
• Meticulous attention to detail and a proactive attitude
• Degree in Accounting, Finance, or related field (or equivalent experience)

Requirements

• Must be based in the Philippines and able to work North American business hours (9 AM – 5 PM EST or PST)
• Must meet Bench’s minimum hardware and internet requirements to effectively run our tools and systems

What We Offer

• Remote-first flexibility
• A collaborative, tech-savvy, and growth-oriented team
• Continuous learning and development opportunities

Additional Information

Work Environment:Remote

All your information will be kept confidential according to EEO guidelines.

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