Full-Time Broker Academy Manager

• Deliver the Lendi Group Graduate Programme, following a structured weekly training schedule:
  • Systems usage and process enablement
  • Customer qualification & core sales skills
  • Risk analysis & lender presentation
  • Compliance & Customer Experience
• Conducts one-to-one coaching sessions and develops GROW/Coaching plans to drive performance improvements.
• Foster a cooperative, diverse, and inclusive work environment through relationship management.
• Build strong relationships with Sales Leaders, Franchisees, and key stakeholders.
• Develop and implement clear communication strategies for training programs.
• Track performance using data analytics to optimise key metrics.
• Integrate innovative learning solutions, including AI and gamification.
• Align training with business objectives to maximise broker performance and revenue.

• Experience in the home loan lending space as either a broker or lender.
• Strong facilitation skills to engage and inspire learners.
• Demonstrated leadership experience, including setting expectations, providing feedback, and driving collaboration.
• Proven ability to analyse performance data and coach for improvement.
• Skilled in creating and delivering training in various formats (face-to-face, virtual, eLearning).
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite, Confluence, Jira, and Slack.
• Agile and adaptable to change.

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