Full-Time Broker Invoicing Specialist

• Broker and partner creation in the corresponding systems, including contract and other document generation
• Commission certificates creation of special compensation in the tool, link broker to contract
• Monthly/quarterly invoicing of broker commissions for all business lines, including control checking and commission calculation if needed
• Broker reporting for all business lines
• Process different types of requests received from the brokers and internal clients per E-mail or directly in the Ticketing Tools
• Contributes to standardization and automation projects
• Participates in the creation / update of Invoicing Standard Operating Procedures used by the SSC operational teams
• Participates in trainings and takes part in the transition process when required
• Offers continuous support and back-up to team members for processes and tools utilized
• Any other activities required by the business need of the country served.

Skills:

• Rigorous work and organization
• Capacity of analysis and very good understanding of complex processes
• Adaptability for transformation and innovation
• Flexible and adaptable way of working, comfortable navigating change and complexity
• Very good stakeholder management, able to act in build up more
• Willingness to operate within and cross teams by being solution oriented
• Stress-resistance and professional relationship with clients/brokers
• Good oral and written expression and comprehension in all required languages
• Good technical understanding and ease regarding the work with various tools
• Microsoft Package (Outlook, Excel, Word, Power Point)

Experience:

• First practical experiences on the job in a comparable role
• Demonstrated experience in managing broker relation and invoicing
• Experience in Credit Insurance industry or financial services preferred
• Experience in an international environment and/ or Shared Service Center preferred

Languages:

• Fluent in English (at least B2 – C1)
• German – Nice to have

Education: Bachelor’s Degree in Business, Accounting, Finance or other relevant field

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