Full-Time Business Analyst

Join the best bank to work for in Bulgaria

Who we are:

Do you want to join a well-established bank with a start-up culture? We, at tbi, have been one the most profitable banks for years and we are growing at a fast pace. We’re a bank with a long history of success that operates as a start-up and we’re always on the lookout for new opportunities to grow our business.

What You’ll do:

1. Collaborate with the product owner to analyze business goals and translate them into clear and structured requirements
2. Review and refine user stories, ensuring they contain all necessary details such as clear acceptance criteria, process models, use cases, mockups, system analysis outcomes, etc.
3. Organize and facilitate interviews, workshops, brainstorming and refinement sessions to align business and development teams
4. Support developers and QA during implementation by clarifying requirements and validating that functionality meets business needs
5. Track and manage requirement changes, keeping all stakeholders informed and aligned
6. Conduct post-implementation validation, participate in testing (UAT), update documentation, and ensure smooth adoption of new features

What you’ll need to succeed:

• 2+ years of experience as a Business Analyst in software projects
• Experience and exposure to financial/banking business processes
• Experience in business process reengineering, solution design, and writing functional/API specifications
• Good understanding of enterprise software systems: databases, server-side processing, web/mobile front-end, and API integrations
• Experience in systems analysis and integration
• Expertise in requirements elicitation and business process modeling (BPMN, UML)
• Solid understanding of SDLC, comfortable in usage working Atlassian products (Jira, Confluence)
• Experience with visualization tools (Figma, Miro, Visio, Draw.io)
• Upper-intermediate English (written & spoken)
• Proactive mindset and ability to work independently while driving results
• Strong communication and analytical skills

What we offer:

• Seize the opportunity to grow your career
• Engage in exciting and meaningful work
• Get recognition for your work and attitude
• Become part of a large, friendly and supportive team
• Get additional private health insurance

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