Full-Time Business Transformation Program Manager

The Business Transformation Program Manager will lead and coordinate multiple technology-focused projects within RRD, emphasizing AI and emerging technologies.

This role involves defining, implementing, guiding projects to success, ensuring a clear, strategic path.

Key responsibilities include:

• Identifying project outcomes.
• Developing actionable plans to achieve goals.
• Maintaining alignment with organizational objectives.
• Fostering accountability among team members.
• Keeping stakeholders informed.
• Driving transformational thinking and uncovering innovative possibilities.

Responsibilities:

• Collaboration and Stakeholder Management
• Partner with team members to ideate, explore solutions.
• Coordinate communication with IT, Operations, Finance, and Customer Service for alignment on project goals, responsibilities, risks, and progress.

• Idea Formulation, Proposal Development, and Business Case Contribution
• Transform ideas into structured proposals for review with business stakeholders, considering workflow, systems, and processes.
• Assist in creating business cases, perform data analysis, and contribute to budgeting efforts.

• Project Planning, Documentation, and Milestone management
• Define comprehensive project plans, create visual aids, and develop necessary documentation.
• Manage project tasks, achieve milestones and timelines, escalating issues as needed.

• Scope, Requirements, and Resource Validation
• Work with business and IT teams to document project scope, requirements, operational processes, and successful implementation.
• Validate scope, timelines, and resource estimates with stakeholders.

• Project Execution and Risk Management
• Oversee planning and delivery of technology stack across projects, systems, and platforms.
• Maintain resource tracking, status reporting, and issue communication to partners and executives.
• Identify potential project risks, develop contingency plans, and escalate issues.
• Engage with business owners to assess project risks, identify areas for proactive management.

• Transition and Continuous Improvement
• Develop and implement a transition plan to move projects from integration to ongoing support.

• Metrics Maintenance and Improvement
• Track and evaluate project metrics to support continuous improvement initiatives.

• Problem-solving and Technical Knowledge Application
• Leverage experience to identify problems and apply solutions within project context.
• Utilize relevant technology or software knowledge.

Requirements:

• Bachelor's degree in a related discipline
• At least 5 years of experience, preferably with enterprise business or IT experience
• Proven project management experience and successes
• Strong technical background with understanding of enterprise architecture and technologies
• Excellent client-facing and internal communication skills
• Strong verbal and written communication skills, understanding of business concepts, and tailoring communication to diverse groups
• Expertise in strategic technology leadership for diverse projects

Salary: $95,400 to $194,500 / year (may vary based on location).

Benefits: Medical, dental, vision, PTO, disability, 401(k), life insurance, tuition assistance, maternity/adoption assistance, partner/employer discounts.

RRD is an Equal Opportunity Employer.

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