Full-Time Citizens Banker REQ# 37084

Citizens Banker

Salary Range: $22.24 - $26.80 / hour

Citizens Bankers are the face of the branch. They build lasting relationships by providing trusted financial advice.

What you'll do:

• Provide recommendations and assist customers with financial solutions, supporting spending, saving, borrowing, and investing needs.
• Get to know customers' personal financial goals and recommend tailored solutions.
• Introduce customers to digital and mobile banking methods.
• Collaborate with partners in Wealth Management, Mortgage, and Business Banking.
• Make outbound calls to acquire new customers and schedule financial checkup appointments.
• Follow financial policies and procedures, including proper cash handling and regulations.

What you'll get:

• Meaningful work & relationships: Help customers with important financial decisions.
• Colleagues and leadership listen to your ideas and feedback.
• Commitment to community: 4 hours of paid time off annually for volunteering and donations matching.
• Career opportunities: Promotions and training resources for growth.
• Exceptional benefits: Comprehensive health care, 401K, tuition assistance, mental health programs.

Required Qualifications:

• High School degree or GED
• 2 years of sales and customer service experience
• Ability to effectively ask questions and identify customer needs
• Proven success in building relationships and recommending products/services
• Demonstrated skills in using digital technology
• Aptitude to problem-solve and provide solutions
• Ability to strengthen relationships with teammates and partners
• Self-motivated, confident, and able to multitask
• Ability to work branch hours, including weekends and evenings
• Comply with the SAFE Act requirements
• Completion of a video interview assessment.

Preferred skills/experience:

• 1 year of cash handling experience

Hours and Work Schedule:

• Hours per week: 40
• Work schedule: Varies with branch needs, including weekends and evenings

How to Apply:

• Complete the application on the New Grad job board.
• Check your inbox for an e-mail with "Your YUPRO Placement Application: Next Steps" subject line and follow the link provided.
• For Citizens roles, select "Community Organization" and "Year Up" as your source type.

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